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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part about this phone is the screen. The screen is beautiful to look at and whenever I watch videos, the picture is very clear. I also like the portrait mode on the camera because it makes photos look almost professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the IPhone 7 Plus but I gotta say that I’m very pleased with this Upgrade. Not only are the visuals great on this 6.5 inch OLED screen but the sound is much better. The design with glass back gives it a nice touch to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever will be a apple iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were the Best Buy employees helpful but once we told them what we wanted they found it with no hesitation but iphones have never let me down I love the size easy to hold and use and the face recognition is my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overdue upgrade from an iPhone 6S plus and I’m getting used to the new setup. I’ve quickly learned to swipe up after face recognition and swipe down for notifications. The camera quality is exemplary! Great phone overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People buying it must understand that iphone Xs and Max are luxury phones. You are not buying it for the features, you are buying it for how does it look and how does it perform with those look. And it is a gorgeous phone. There can not be any better unboxing experience for me. Please do take good care of it. Do not drop it, do not keep it without a case and screen protector. There are tons of cheap and good and best out in market. choose one that fits you. There's no need to talk about feature or looks, you tubers are filling up with its own review. Being said that, why do I buy apple iPhone. Because with experience I know that it will perform exactly same from day 1 to day 365 to so many years. Best support by Best Buy, and Apple. Great job BB :) you are my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 small step for Apple, 1 giant leap for mankind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone X and product does not disappoint at all. Shooting my entire project with the improved cameras. Definitely noticeable difference from X. Also love the new bigger phone size! Probably my favorite new feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading from an iPhone 6 Plus, not the 6s model, and needless to say there have been some pretty decent upgrades in 4 years as far as phones go. The best part of this upgrade, is the OLED screen. Assuming that most people have experience with an iPhone that are considering this one, 64GB is not going to be enough if you enjoy taking a lot of photos and/or videos without uploading this to a computer, online cloud options, or deleting some. Of the 64GB, the operating system takes approximately 6GB as of now, leaving you with 58GB for apps, photos, etc. Plenty for me, but just know your data usage and consider if this will be enough for you. If you have never owned an iPhone before, this is a great option that is basically a miniature laptop so take good care of it and it can last you 4-5 years pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger screen size is awesome! I just had to change from my iPhoneX to the XS Max. It also has a few added options for the camera that lets you adjust the depth of the background when using the portrait option. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone. Apple: “better selfie camera, please!”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Large screen. Good design. Was good to purchase it at a discount. Takes great pictures too. Wish the facetime camera was of better resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iLove the iPhone Xs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone ever! Well it is my first one so I guess I don't have much to compare it to. I enjoyed my Android but I think I'll like this better. Big screen, beautiful phone, magnificent camera...I think I'm in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an iPhone 6. I was not happy with spending $1000 for a phone but it was time to be replaced. Very happy with the new phone, camera is amazing, very fast, and improved cell and wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 8plus Iphone. When I purchase this phone I loved it cause of the upgraded camera. I used this phone more than 12hrS everyday and by the end of the day the battery is still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen of this iPhone! Really don’t like that the phone does not have a ear phone jack, would of come in helpful while using the Sqaure device. I do like the charger has not changed shape on the new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so so happy to have purchased this phone. I’ve had it for a month now and I get lots of compliments on it! I Love it and highly recommend it. The Pictures are clear and battery last me all day. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend who is new to iPhone products and he loves it! The extra large screen of the XS Max and like most previous generations of iPhones it’s very intuitive in terms of learning new technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever, large screen, great cameras, looks great, it's just too expensive for what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very surprised I like this phone as much as I fo/ Very noticeable improvement in sound quality, battery life, and photo capability. Yes, it's an expensive device, but it is by far the best phone I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the iPhone XS Max. I didn’t think I’d like to swipe up instead of a home button, but I actually like it more. The camera is great and the big screen is also a plus. Glad I went with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I've ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. I've had it over a year and still love it. The screen is beautiful, the apps run fast, and it has plenty of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPhone!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic iPhone with blazing fast performance and a beautiful screen! The size of this phone is amazing with plenty of screen real estate for productivity or media consumption/gaming!

    I would recommend this to a friend