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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,975 reviews
  • Rated 5 out of 5 stars

    WHAT AN UPGRADE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 8 Plus and was very very happy with it. Well until I upgraded! The screen on this phone is amazing and all the few are amazing. Upgrade if you can! Best phone that is out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is right especially for people with disabilities. It is large enough to see and I especially like not having a home button because it is difficult for me to use my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to upgrade from my Iphone X and wow what a difference. The size and speed all around is a huge upgrade. It tough to use the normal sized Iphone now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the quality and finesse of this apple device. It's simply amazing the crisps pics it takes and the amount of features it contains. A real engineer achievement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 5s with 16GB to the XS Max 256GB. I really like the larger screen. The phone is a lot heavier than the 5s though, which is taking some time to get used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger phone, bigger screen, long lasting battery, better camera and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xs max stupid name but I love the phone they apple finally made a "plus" phone and coming from the regular iPhone x its a nice upgrade if you have huge hands like myself battery life is hit and miss and unlike some people I haven't had any connection issues if your an iPhone person that wants a huge screen this is the phone for you and I came from a Galaxy Note 9 and its a great for if your an android person that said I have nothing bad to say about it I switched over because of my job . Pros 6.5 Screen with the same size as iPhone 8 plus LOUDSPEAKERS new color Waterproofing is IP68 CONS Big screen might be overwhelming battery life as I mention is hit and miss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones ever since i can remember. I will always buy iPhones. This iPhone Xs Max has to be the best iPhone I have ever had the picture quality, the size is absolutely great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone that I got for my wife. She loves the size of the phone, the fact that the screen is bigger than previous editions, the battery life, and the new features included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace one that was dying. I sort of expected it to be “just like the other” iPhones. In many way it is, love the Face ID and gestures. Nice display too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is big.. more like huge just as the ads would suggest. It’s pretty. The audio is killer. As a blind customer I can definitely say the sound is better than any other apple device I have ever owned and I have owned a lot of them. There is no comparable device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my IPhone Max. I got the color gold. I like the trimming and fast processor. It takes really great photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Curve with a great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning all the tricks but it is very user friendly. Great camera and terrific zoom on videos. Screen has wonderful clarity. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from my iPhone 8+ Speed processor is well noticed and the Face ID was a change from the Touch ID especially when my hands were not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone all weekend since Friday and the battery life is impressive. Phone is a lot faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iphone 5. I was really amazed how good the quality of this phone. Camera and screen size is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run by apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best one by far. The battery life is incredible and not having to use a home button anymore is amazing. It's the simple things that made this phone perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 Plus. I love this phone. The screen is beautiful, love the size. Upgrade process was easy at Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s BIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot bigger than the iPhone 6 that I had. What is there not to like. But it is heavier and bigger. Other than that “your little phone is so cute” as you hold your MAX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised her with it for our anaveristy and she loves in every shape of form I feel like I did a great buy on the new iPhone XS Max nice photo and fast processor as well

    I would recommend this to a friend