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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,975 reviews
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone the second I got it. Great size and display. Much lighter weight and fast. Chose this over iPhone 11 & happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to the iphone XS max after a year with my note 8. This phone is faster, more stable, has louder speakers, and a much better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 10s Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone. Definitely an upgrade from my iphone 7. Very fast and easy to use. WIsh the iphone still had the ability for a home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in awe of this phone!! Definitely impressive!! Best screen, biggest screen ever, best display, best camera, best IPHONE YET!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 Plus. The overall size did not change but you get even more screen. The cameras and OLED screen are both amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the same size as the old IPhone 8 Plus except you have more screen space to use so it appears larger. Love the Face ID option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's favorite iPhone she's owned. Battery is phenomenal and camera works great. System is very responsive, no latency issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apex predator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most superb iPhone yet! Fast, clear, loud, and the camera records in 4K 60fps. Absolutely phenomenal video quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is not my first iPhone, I purchase that one simply because it was a good deal, but now I’m extremely happy with it, work just as good as the iPhone 11 Pro the screen is amazing and I believe this one is the last phone that has the 3D Touch. Highly recommended if your service provider offers you this deal. Ordering from Best Buy was amazing, packaging was great all the paperwork done correctly, and the shipping was very fast. Activation was also a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a relief upgrading to this phone. It’s so much thinner and lighter. It runs so fast and the camera takes amazing photos. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and thin and super fast processor. This phone takes the cake so far. The camera is bar none the best Apple has came out with to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone and the camera is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very surprised at the quality of photos this phone takes!! Much larger than I had with the 6S but I am getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got used to the bigger screen very quickly. I’ve never had a “plus” sized phone. The camera is great and the OLED screen is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on this phone, very clear pictures. Easy to use! Have not had it long but I have had no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone XS MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my I phone is awesome! It has a nice and big screen, love the camera quality as well as all the extra features it has ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Iphone is just great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best one but is mine! Great phone, a lot of memory space and the biggest screen on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this phone because this has a nice screen size. speed also really good. I recommend this phone who loves big screen phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen! I wish the iPhone had the ear phone jack, that it does not have...like that the charger has not changed shape!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone upgraded from the iPhone 8 Plus to this one it’s so much better and faster, great camera and faster processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never ceases to amaze! This phone is fantastic. The camera is better, the battery lasts way longer, and the design is beautiful!

    I would recommend this to a friend