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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,975 reviews
  • Rated 5 out of 5 stars

    Love my upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 and I love this phone. It’s so fast and the picture quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traded in 6 plus phone on new xmax amazing difference in battery life and speed from the old phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the XS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this new iphone! It's the perfect size and weight and the pictures are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, simple and great camera. Love the long battery life and the new war phone plug is much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long the battery lasts! Such an improvement from my iPhone 6S! The camera is awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone quick and camera is nice. The screen is larger and I got use to no button very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Upgrade camera provides better pictures. Nice size screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones screen is great. Large size is clear and camera is the best I've seen in a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone the screen size is terrific 256 gig memory very happy with this Apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the iPhone XS Max 5 stars for its construction, edge to edge display, and everything else I’ve come to expect from an iPhone. Going from the 7 plus, I am somewhat missing the home button. The face recognition works flawlessly, but the home button was more intuitive, tactile, and certainly car friendly. Now if I need to access the phone while driving, I have to peel my eyes from the road and look at it. Not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a large screen and a lot of features. I like the gold and silver colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XSmax is totally worth the price! It takes excellent photos, and is extremely fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen. Love the camera and how easy it is to use. Best buy's plans are amazing priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone! However, bigger than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would love having big phone again. Going from iPhone X to XS Max, I thought I'd be excited. Well, I'm happy I have a big phone but I forgot how painful it was holding a big phone. I'm still keeping my new phone because I do love it and the battery is amazingly well! Just have to start using two hands instead of one! If you're comfortable with X and want to keep your comfort the same, then I'd suggest XS instead of XS Max. They're not comfortable for one hand person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portrait Mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this phone along with the clarity for photos and videos. Many new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else is there to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XS : excess screen/ excess money/ excess looks. Love this phone. Battery capacity/ great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are very vivid. The phone is awesome! No dropped calls and super fast between windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect size with not that big of a overall size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect size with not that big of a overall sizeI found this very easy and very quick to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 6s plus..what a difference. The picture are amazing n the features are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple hit a home run! Great screen and great product. Enjoying my new phone and am loving it!

    I would recommend this to a friend