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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPhone XS Max is great. Fast easy to use and the camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market!! Excellent camera and very fast and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, the size, and the capabilities that the phone offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love the new iPhone XS Max!!!! I love the size and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this iPhone is perfect, it also has an excellent camera and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big screen it’s amazing for videos and it is super fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the full screen without the home button. Great camera as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite iPhone thus far. Great camera. Clear speakers. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! A great size, great battery and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone and the Face ID, I’m on my 6th or 7th iPhone so I had really grown accustomed to that home button, but I like just swiping up and unlocking the phone. The only knock I really have on it is that I tend to take a lot of accidental home screen photos because of how Apple changed the function of the side buttons. This Xs Max still gets 5 stars from me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone for those who want a large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great iPhone, it has a nice large screen--is a bit heavy in the hand though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull screen, i love the face reconition,works with all my apple devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone to date, The speed and fave recognition are top notch too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I studied architecture and I do not consider myself the best of designers but the iPhone 11 is not a good design, if you want a good camera buy it, do not want to put on a phone what exists outside, improve the design of the phone giving other functions that do not exist and improve communications, so I preferred to buy the X that is still a phone ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has excellent camera and facial recognition. Easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this phone! I upgraded from the iPhone 6S Plus and I'm telling you the transition has been quite fluid and easy! I LOVE iPhone and they just get easier to work with and navigate! I can't wait to convert my fiance! AND I will NEVER go to an AT&T store to get a phone! I have come to Best Buy for phones for my last few upgrades and I ALWAYS get the BEST customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking but glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression is huge screen, fast and everything you want. However after a week of use, the on/off stop working every now and then face recognition is flaky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is really great! It has a great camera and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone,great picture,sound,fast,the phone works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is good and smooth as u would expect from an Apple product. As with any device though it will have it's share of faults. This is not the perfect device as none are. If your looking for something with a big screen that nearly anyone can pick up and just use then this is the device for you. A bit on the pricey side, but that is with any flagship device these days.

    I would recommend this to a friend