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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,975 reviews
  • Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from an iPhone 8 Plus. I felt this was a big change and was on the verge of returning it for the first few days. My husband convinced me to give it a few days to get used to. I’m glad I listened to him because I absolutely love this phone. The camera on it is excellent! (Better than iPhone 8 Plus)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, love the display, easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded to iphone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded a family member's phone through BestBuy. Normally I do this at the carrier store location in the mall. Doing this at BestBuy was easy and convenient. The phone cost and selection was same as at carrier store. Happy with the new phone. The picture quality is a big improvement over the older model we owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Speed is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to this date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Amazing sound, I love the 6.5” screen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful iphone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone XS Max is the most powerful and strongest phone made by apple with gorgeous design and best in class camera. Surgical-grade stainless steel band, the glass back, big OLED display makes this phone stand out from the previous apple phones. I got this iphone from best buy and they made the buying experience worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and quality Great size good camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor and camera quality is top notch. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for myself. I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera and great speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera and I love how fast the phone is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest phone, longer screen, faster. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display quality and great battery life!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade from the iphone 8plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen and edge to edge with a killer camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, battery, size and faster download time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Body Who Dis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE iPhones and iOS software. With that being said this MAX upgrade is nothing but an X with a bigger screen and better battery if you’re into that. Which I am very into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pictures-battery life better-larger size good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been great! Love the large screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love IPhone +IOS , big screen , good camera, app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 4th IPhone I’ve purchased. This is a big improvement considering I last had the 6s Plus. The materials, finish and screen quality of this phone is simply gorgeous. Much better than my previous 6S Plus. Apple has been reliable for me for almost 10 years now. That’s why they have so many loyal customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the screen being too big to deal with since it’s about the same size as the 8plus, but it’s easier than I thought it would be to handle. The gold color looks great and I love the edges of the phone being a darker gold, almost bronze color that doesn’t seem to scratch as easy as the iPhone X did.

    I would recommend this to a friend