Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,975 reviews
  • Rated 4 out of 5 stars

    The screen display is amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general this iPhone differ much for the last versions. It does have a great camera and an amazing battery life. It’s decent so I’d recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone XS Max 256GB - Space Gray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.¹ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.² And iOS 12 – the most advanced mobile operating system – with powerful new tools that make iPhone more personal than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone is a phone.... NOT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had galaxies and iPhones The way all my devices communicate with each other is amazing. Seamless in fact. This phone is fast and stable. Great image quality. The Bluetooth handoff to my truck works quickly and easily. Best all around tech I’ve bought in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much more than I expected!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to buy a new phone but my note 4 died and wouldn’t work anymore. I could have bought a less expensive phone but figuring how long I used the last one I invested in a updated current phone. I did change from using an Samsung android to an Apple I phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has nice feature over iPhone X but overall it is a decent upgrade - bigger screen is definitely a plus and gold color looks awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a big iPhone. Really. Camera is good and does the job. The notch is sometimes annoying. If you like a big screen you should buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone. Love the size.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this XS Max from an Apple 6s. I love this phone. I am legally blind, so the size is great. There is so many new features which are fun to learn about. There are one or 2 new tips every day. I highly recommend and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband came home on leave from deployment and he decided to upgrade her phone to the iPhone XS Max. This phone is so awesome it has so many features compared to the other items that we’ve had is an access was what we were looking for at our age. A great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a special offer to get this phone at a substantial discount. I'm a former Android user, and was not sure how the transition to iOS would go, but the iPhone is so easy to use, the transition was completely painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could want

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I haven’t have a bad time with this phone thus far...And it’s so much fun shopping around for cases. The camera is great for me. I love taking pics of my kids and myself. I watched a ton of unboxing vids and reviewing vids and it’s everything most has said. I purchased the Gold version and I’m in love with it. The screen is much bigger than my previous Android phones. The Face ID is very fast for me. It fits wonderful in my hands and I have small hands. Me personally, I don’t like bulky cases because I want to show off my new toy. If you’re like me and has a love/hate relationship between androids and IPhones, I would definitely choose this phone. It was time to change up my toy. Enioy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The next big thing, for Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an Apple supporter, but my wife is. She has been loyal, since the beginning. Seems to be a well designed product, with loo it's of great features, especially the camera effects. Would recommend, to Apple sheep, but I'll stick with the dark side (Samsung).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the 5. Couldn't see my self spending 1300 for a new phone but the 5 was slow outdated and battery didn't last for more than a couple hours. Finally forked out the 1300 and all I can say is WOW!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Certainly a step up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a nice phone but the price is a bit ridiculous. The only reason I got it was because I was basically forced to upgrade. I had the iPhone 6 Plus and the battery at this point was completely useless. It took some getting used to swiping up to close an app as I was used to the home button but it's really not a problem after awhile. You get used to it. The processor is really fast and it really is a dream to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Boy Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the truth. I’ve had no issues whatsoever. If you get it you have to get an otter box to protect it. These phones are investments. Protect them. Apple make them so simple to use and that’s what I love the most. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would not like it because of the larger size but after using it for a couple weeks, I love it. Now my old iPhone 7 feels like a tiny device and I don't know how I ever used it! Got a great bogo deal via AT&T. Probably would not have gotten it at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and GB

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ever so slightly larger size and I have finally learned how to use my iPhone because it is so much more fun with this one. We also bought the 64GB one - just a matter of how much storage you want, I guess, but it is also a little smaller in size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iPhone to Date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several iPhones and the X Max is by far my favorite. Definitely costs more but love the features you get with this phone. Good display and easy to navigate once you get the hang of it. Definitely would recommend the 256 or storage space will go quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I upgraded from an 8s Plus and found that I like this phone even more than my 8s Plus, which I loved. The resolution is incredible and the camera is incredible. If you're used to a iPhone Plus version, and like the form factor, you'll want the Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit the Samsung may do a little more, but in my opinion, this phone will last longer. I have had both over the last several years and the iPhone does not slow down as much as the iPhone. I am overly satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best iPhone by far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best iPhone I’ve ever had, it’s the perfect size, not too big and not too small, camera is excellent as well!!

    I would recommend this to a friend