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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,975 reviews
  • Rated 5 out of 5 stars

    Awesome smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has made me an IOS believer again. What a powerhouse of a phone specially now that IOS 13 is out , the features it offers make this phone the one to get. Very pleased to use iPhone again after being a Galaxy user for more than 5years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my iPhone 8+ for awhile without any issues but my wife need to upgrade her 6+ so I got XsMax and it was a nice update better camera faster, I need to get use to the face recognition and no home button. Overall I am pleased....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coming from an iPhone 6s and am really happy with this next generation. Battery life is sooo much better than before. I don't need an external battery now. Screen looks great. I thought Face ID was going to be a gimmick but find it very easy and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Screen display and HD video recording is truly amazing even in low light too. I have been a huge Fan of Apple since 7 years and this phone is the Best, excellent performance, doesn’t heat up too when we play high end games. Good for mobile photography.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of a dropped phone and trip to Europe. It’s really nice and better than my broke iPhone 7plus but not anything mind blowing. Not regretting it but nothing really says “oh this was a great purchase”. I do like it though!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone. Kind of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. The screen is very, very clear and it’s just and amazing display. The only problem is it is very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st ever iphone. Switched over from using Samsung phones for the last 8 years. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from 7plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 7plus and I really like this phone so far. The Animoji and Memoji is very cool when using it in FaceTime and for iMessage. The Face ID works 99.99999% of the time and I like that it will only preview the message when I look at the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the updates version of the iPhone in hopes that the screen would be larger and therefore easier to see. I’m not getting any younger and appreciate the larger size. However upon having the phone for awhile now I have discovered that most of the content you view doesn’t stretch across the entire screen. This can be quite aggravating. Other than that the phone is great. If I had to do it over again I would’ve just got the regular sized phone and saved money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a watch for daughter and one for myself. Had a 7 plus. No longer have problem with space and has a great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend the money on this new phone but after getting it I am happy I did. Great improvements. Only thing I didn’t love was getting used to not having a home button. But I have gotten used to it and having edge to edge screen is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for old iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed/upgraded our iphones to these new one and it’s all good. Thought being on push button and transitioning to without a push button will make it difficult but it’s actually a lot better and even faster! Glad we did upgrade our phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone....beautifully built!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone XS Max has is quite possibly the best phone I have ever held. Though Apple may seem to lack behind in some areas of newer phone development as a whole the product Apple puts out is perfect. These phones last a long time for a reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone comes with so much storage! Still getting used to using it but it has a great camera for both front and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the face recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about spending this much on a phone but after having it for a couple of weeks I just love it. It's fast and easy to use. I am not a tech person what so ever and it was really easy to get used to the new format. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is much quicker than my previous iPhone 6 Plus. Maybe my battery was getting old, but the difference is remarkable. This is a very expensive phone but if held for a period of years, the additional cost per year is worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8 Plus and I don’t regret it. Well worth it. Premium through and through. The screen really is nice and the audio is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been amazing since I got it and still going strong. Resolution of the screen is excellent. Nice size for watching movies and other media. The lack of home button now is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, But the screen is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its an expensive phone. But coming from an iPhone 7 Plus to this was a big step. I like that its the same size, just about, and the notch and Face ID isnt awful to get used to. The screen size is great if you consume a lot of content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an X to a Max and glad I did. It great in every way! I know a lot of people want something completely different but I loved the X and now that it’s bigger makes a world of difference. If you’re on the fence just do it!

    I would recommend this to a friend