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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,975 reviews
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone XS Max a day before going on a cruise in Europe. Photos look awesome. I am very happy with the phone and speedy functionality. I don't think I will ever fill up its 512GB storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect larger-sized iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 7 Plus, I was skeptical about purchasing this phone simply because of the notch and lack of Touch ID support. However, after using the product for a few months, all of those worries are gone and I could not be more pleased with this device. Face ID is incredibly responsive and according to Apple much more secure than Touch ID. In addition, the notch it something that you rarely notice and even when you notice it it's just part of the design - it doesn't interfere with the UI as I originally anticipated. If you love big iPhones, this is the phone to get. The iPhone 8 Plus can't hold a candle to the XS Max (coming from someone who owned a 7 Plus for a few years). The screen is much better, as is Face ID. Nice work, Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the face ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, and surprised at how well the Face ID works. Only downside is the exorbitant price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen and the ease of use of iOS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after using a iPhone X and a Samsung note 9 for a few weeks each and I’m very satisfied with the phone. The battery life is better than any device I ever used lasting all day and some the next with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved battery life over the other X models. I can use this phone about 50% more than my previous iPhone 7. Max is big but it is not unmanageable. The sound quality of the speakers is on par with the iPad pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Max plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my iPhone Max Plus a few months ago still finding out new things abt it. Thus far I like it still nervous abt a few things though being that it cost a lot more then I think its worth but other then that its fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good pic quality . Better than snap chat pictures. It is fast on opening up if there’s light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter, and she loves it. She likes the bigger screen. It has a great resolution, and she likes all the new features! Overall it's a good looking phone and handles well. I think it's pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Xs Max! Fast! Loving the facial recognition! Went from a 6 to this...it’s like night and day! Great battery life and volumes are much louder. Don’t forget to get a lightning adapter for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need sometime to get use to the new way to close things but once you get use to that you will be all set.. great phone use it every day Love the extra storage because i have everything on here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone. Beautiful screen. Takes amazing pics. Only phone for taking pics better as of now is the the google pixel3. More space than I will ever need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super IPhone Xs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new IPhone XS Max! It’s everything that I thought it would be and more. The face recognition make signing in to my favorite sites a Brees! Go Saints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Love the picture quality it takes in all features. It did take me a few days to get used to no home button and actually turning it on and screen shotting. Worth the money though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job. I liked the iPhone X but it was kind of small for my hands. The size and feel of this phone is perfect. Great for me! Don’t see how Apple can improve. It don’t see a need to upgrade again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I thought it would be too big but actually works great and I do you a pop ups socket on the back for holding it. Just makes it easier when I’m tired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an upgrade from my iPhone 6. The speed and functionality is second to none. Thoroughly recommend this piece of machine for anyone seeking not only a device to talk, but a pocket-size computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple really upped their game with the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself functions much like previous versions with just a few changes that might take a short time to get used too. The new camera, however is a game changer! The pictures are so vibrant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my iPhone 7 met an untimely demise, I was forced to wait quite a while to be able to upgrade. The iPhone XS Max has been awesome and I absolutely love all the new features!! The camera works awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes this is a gorgeous iPhone! I upgraded from iPhone 7 to this Max. Beautiful screen, easy to learn nuances of this one compared to iPhone 7. Photographs are crispy clear with outstanding color. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Xs and loved the size. But the deal on this Xs Max was too good to pass up. And with every other Apple products, things just work. No problem thus far.

    I would recommend this to a friend