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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great Apple product as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product to anyone who previously had a plus phone and wants the bigger screen experience. It's not a huge speed difference from an iPhone X, but the screen is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at a price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded primarily for the better camera for vacation. Left my DSLR at home. I should have gotten the larger memory as the backup to iCloud was unreliable where we traveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the 6s plus to the X Max and did not realize how bad my phone really was. It’s so much faster and moves from app to app so quicker. Still need to play with it to learn everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to have waited until the XS Max release. The phone is slick, responds quickly and holds a charge noticeably substantially longer compared to prior releases. Super happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8 plus and very impressed with the screen and image quality. Phone feels surprisingly light weight. Operating system seems quicker than my previous iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this upgrade, I had an iphone 6S. I was hesitant at first to upgrade to the XS Max because I was worried that I would miss the home button too much. It didn't take me long to adapt and although I have the virtual home button on my screen, I find that I hardly use it. This iphone is fantastic! I love everything about it, the look, the size, the processing speed and the camera. I see myself hanging on to this phone for the next 3-4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a IPhone X and decided to get the IPhone Xs Max. I like the bigger screen. Old age is creeping in so the larger screen helps. I gave the IPhone X to my wife and she liked the surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the XR to the XS max and the difference is suttle enough to not really impact your day to day but also reap the benefit of a larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the original iphone X last year, but to circumstances i had to wait for this new phone. I am happy i waited for the Xs Max. Love this phone with all the great new features and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iP XM Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone to bad it does not do 5G. Storage space 500g is great camera is good not as good as iP12 Pro Max but much better than my iPhone 8plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the new iPhone is improved upon compared to my old iPhone, the 6 plus. The camera takes great pictures, the sound quality is fantastic and the OLED screen is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking for larger phone however the IPhone XS Max is not too big and the display as well as the picture quality is amazing. It even makes my old IPhone photos look better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after upgrading from a 6S plus. I was worried about missing the home button but after a day, that didn’t matter. Camera is phenomenal! I have no regrets getting this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good and big.I would totally recommend this to a friend.This is awesome and it’s totally a 5 star it’s face scanner is also very good and so nobody can open it beside you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is wonderful. Super easy to transfer all my stuff from old phone. The service from Best Buy store was horrible...zero stars for the store staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that Apple is not as innovative as they used to be, but they still make a solid phone. Overall the performance is great and the form, fit and finish on this phone is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always apple knocked it out of the park with this . If you have owned the previous iPhone X you will see the improvements and if you haven’t you will learn it fast and be impressed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous iPhone was the 6Plus so I was long overdue for an upgrade. I waited specifically for this model and have been impressed with the speed, functionality and improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he doesn’t require a lot of storage so was perfect for his needs. Wasn’t sure if he would like the no home button and he adapted easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice change from samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone! I absolutely love it! It is way more easy to use than I thought it would be. I have always had a Samsung, which I loved as well, but this is a nice change.

    I would recommend this to a friend