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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,975 reviews
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone worth my money. Great resolution amd very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Note 8 back in May, but was really impressed with the XS Max so I switched it up and am really impressed. If you are thinking about switching, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I upgraded from the X to the Xs Max and I love it!! If you like the X but want a bigger screen for watching videos or just enjoying games more then this is it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes finally a big screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a power user of a smartphone so a big screen is a must. Very happy that Apple brought back the bigger screen. This phone is a beast if you like and use iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone! I thought I would miss not pressing on the button but not at all. Doesn't really matter that I chose gold because the case covers it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves This New IPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought new Iphones to replace our aging IPhone 6s. She got the larger XS model and just loves it. She says it does everything she needs and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone and very impressed with the quality and size of it compared to my iphone 8. The images are so clear and pictures look fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS256 GB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that iPhone very much. It was a little bigger iPhone then I needed and it took great pictures and I would tell family and friends about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 6s Plus to the Xs Max and it was the best decision I could have made. It works great, I love Face ID and my phone can keep up with me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I purchased a big phone. Had an iPhone 7. The big screen is great and very nice. A little expensive, but what can you expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's bigger, better, and faster...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a new phone, you can either pick up one of the many, many options available from other manufacturers or you can stick with the tried-and-true new iPhone models. I recommend the latter. The iPhone XS Max is worth the money and is a much better upgrade than anything else on the market. Sure, the other phone options may have the newer tech or upgraded features, but when your new non-iPhone messes up the friend-group chat, it will be a constant reminder of your mistake to you and your friends. Long story short... This is a great phone and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't miss the button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whole device as the screen. I don't miss the home button not a bit. So easy quick and responsive. Wonder how they are going to out due this one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, Battery lasts forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The battery on my prior plus was not 1/3 this long lasting and I am running more things. I am very happy that I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back to the bigger size after having the iPhone X (before that had the plus series). It’s an iPhone..it’s does what iPhones do. Don’t have any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone xs max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera improve from previous models, I miss the home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had iPhones since the 4S. This by far is the best one yet. Battery life is excellent. Screen is AMAZING. And it’s all the quality you’d expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best phone ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best phone ever I absolutely love this phone it does everything that you can hope for with speed and power truly is the best on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The screen is big so when your watching movies on your phone your getting the best quality. Also the color is a lot more vibrant. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone upgrade- simple- not too fancy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS MAX is a nice upgrade from my iPhone 6 Plus... MUCH faster! Good improvements but not overly fancy for “plain Janes”...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X Max was just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the right choice for me when I had to upgrade from the 5s and stay in the Apple family. Never had any of the big iPhones and this was perfect for me.

    I would recommend this to a friend