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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th iPhone but my first large display version. I love the large retina display. One reason I upgraded is for the camera. The camera quality is stunning and good enough to replace carrying a camera with me separately. I really like the ease and speed of the facial recognition. My experience with the battery is that is has actually lasted me 2 days between charges and when I do charge the phone it charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and decided to go with XS Max vs 11 Pro. Love the large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and awesome camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for work, so yes 256gb is amazing! I still haven’t reached no wear to meeting my max storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone before, but accidentally smashed it with weights. I did not hesitate to buy the exact same phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from iPhone 6 and I love that phone but it was time for a change. The bigger screen and other features are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 10s max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone, just upgraded from my 7 plus. I took some time to get the hang of no home button. I love the face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever!!! Apple went over the top making this big beast of a phone, and it works really good. Everything on it looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android to Apple and I love the change so far! This phone is the best on the market right now. The camera is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple junkie. I love Apple phones and this phone is great. Camera is great, quality, everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 6S to XS Max. I thought it would be a big adjustment without the home button but it was no big deal. I love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice phone especially if you want a large one. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up for Apple phone people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Sale was really Good value for the money, Easy set up for Apple phone people. My daughter love the Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phone having both CDMA and GSM capabilities, this phone has become even more valuable. The screen is incredible and the camera takes extremely detailed photos. It’s also much lighter than I imagined, which is great. Add the built on sim and this phone can actually be put on two different carriers or one domestic and one international. With 512GB of storage, I’ve got plenty of space for music, movies, games, and apps; and with iCloud, photos can be uploaded freeing up space for 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera on a smartphone ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very antsy about buying this phone at first. I had gotten the 256gb gold XS Max and wow!! Do I love or! I highly suggest it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not the best, but phone is very nice. Price isn't good, but nothing Apple is. Would recommend If you can afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a loyal iPhone user, and while this is the first one I had without a home button, I absolutely love it! Only piece of advice I would give is to make sure you learn all the new tricks before finding yourself in line trying to use Apple Pay without the home button and fingerprint recognition. Excellent camera, screen size, resolution, and the features only available to this phone are a lot of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Iphones and this one is no exception to the quality. I love it and the features. The pictures are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife not knowing if she would like it, but she actually likes the bigger screen and colors are amazing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid photographer and is amazed as the camera quality of this phone. Pictures are crystal clear. He is now obsessed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Big, Fits great in my hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is huge! Fits great in big hands, just make sure to get a good protective case to keep everything safe!

    I would recommend this to a friend