Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,975 reviews
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant upgrading from my iPhone X because of the size of the max. It’s perfect and no going back now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the uograde. I take tons of pictures. This one has so much space and the cameras are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone XS Max is a great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max OLED screen and A12 Bionic chip provide exceptional picture quality and superior processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THS XS MAX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I am still trying to get used to the size because I didn't have a plus before but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played with this phone for hours and everything o this phone is amazing .its just what I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the X to the XS max and wasn’t expecting to much difference, I was wrong. This is a great phone and screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone is Yuge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality phone with many great features. the Screen is fantastic and the UI is very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the added hard drive space. But I REALLY LOVE the changes and updates, including the wireless charging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 7+ to this monster. It is absolutely amazing. The camera is awesome and the screen is mesmerizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I’m so many ways, easy to navigate, great Camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XS Max Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so easy with face recognition to open apps and get started quickly . Great picture resolution and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone blows Droid away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill never EVER buy any android device again! Apple has never let me down. Battery life is excellent & very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the phone for its features. The look/design is great with the screen covering the face of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was expensive but worth it because of everything that you could do with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish it wasn’t so expensive and I kinda miss an actual home button at the bottom but I’ll adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely wrong about using a bigger phones but it turned out very well for me. I was a iPhone 6 user earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone Upgrade!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 5S, so the upgrade was a welcomed one. No issues with the phone so far, after over 1 year of use. Took some time to get used to the interface (no more Home button) and not having a dedicated headphone jack was a bummer (had to buy a separate adapter for that), but the larger screen real estate and faster hardware made up for that loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast with so many new features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone XS 512 max PLUS it’s amazing and so fast with many features the other phones do not have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value For an iPhone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Apple XS Max is smooth and is sharper than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...consistent with Apple quality. Purchased XS phone on sale...still pricey! My first phone was a 6-Plus which was purchased in 2014. I didn’t experience any major problems with the exception of slow response time and diminished battery recharge life, which surfaced in 2018. I am pleased with the support and educational resources that Apple provides. No complaints with the operation of the phone.

    I would recommend this to a friend