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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,975 reviews
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the XS Max because of the new bigger screen and love the feel and size of the phone and feels great in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Home Button - No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed I'd have an issue of not having a home button, but the transition has been quite easy. Love my new iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from 7 plus. The Xs max is amazing love the camera, the signal is great and fast internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the bigger screen. I was excited when I found out that apple was making the X with a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best iPhone out yet!!!! The large screen is perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had the X. But I needed something bigger and I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably my fave iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face recognition, so much easier! Didn’t think I would love it as much as I do. Pleasantly surprised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max (pronounced ‘Ten S Max’) is the biggest smartphone Apple has ever made. With a 6.5-inch display, hardly any screen bezel and the now-iconic screen notch it’s a dominating presence in the hand. It also dominates the pocket, both in terms of size and price. As well as being the biggest, the iPhone XS Max is also the most expensive iPhone to date, with Apple delivering a handset with a screen size that rivals the most premium of Android flagships.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and though it seems fragile I have dropped it a couple times and has yet to crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the bigger iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone . She want from an X to the XS max for the bigger screen and she has no complaints .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant at 1st but extremely happy with purchase. Better than advertised. Sakes Rep was on point with information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 6 plus to the xs max, and I can’t find a flaw (in comparison to the 6). Screen quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast and smooth only issue battery dies quickly just wish they woulda add a bigger battery for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lovers the color. Phone looks good and runs smooth. Best iPhone you can buy, until the next one comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of Apple.. but I was a bit skeptical to loose my home button. It took me about a week to stop pressing the bottom middle of my phone, but it was worth it. Much faster and easier to maneuver than my previous iPhone 8 Plus. The camera is way better as well. Don’t let the commercials of, “There’s no difference in this phone vs. the last model”.. because there is. I’m glad I bought this phone, and can’t wait for next year’s model to come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone, with a massive screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first about the phone being much better than the previous iPhone, but it has exceeded expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect home for personal and work. It has become my lifeline. I love the huge screen display as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is awesome. I miss the actual button from my old iPhone though, to me it's kind of annoying swiping around instead of just pushing the button and I actually miss the fingerprint ID too. It's a great phone but I think it will take some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max 256 gb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone, has great picture resolution. Extremely fast when downloading an scrolling through apps. You can easily store tons of information with 256 gb with this iPhone. I really enjoy watching videos, movies, sports, and games on the gigantic screen that it comes with. Battery life is amazing, time it takes to fully charge the battery is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, and I wouldn’t change anything about it. Works well and I don’t have any issues with it.

    I would recommend this to a friend