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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,975 reviews
  • Rated 5 out of 5 stars

    Love My iPhoneXSMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone XS Max. Very easy to set up. I did experience a problem with the ringer. Even with the speaker column at its max, I could not hear the phone ringing. I went on line and found that other people were having the same problem. The problem had to Due with the new Face ID feature. I had to turn it off and substitute it with the passcode. No problem with the ring speaker after turning off Face ID. Hopefully Apple has an update to correct this clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone resolution and phone quality is much better than any other phone. Operates at a high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone resolution and phone quality is much better than any other phone. Operates at a high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone that’s easy to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had numerous iPhones over the years, and this is one of the best. It’s the first time I’ve gotten the larger model and I’m glad I did. The phone is thin and feels good in your hand. The facial recognition works pretty well, though there are obvious situations where it can’t work (darkness etc). The swipe bar at the bottom of the screen can be annoying in certain apps since it doesn’t go away (just dims). Overall, this is a beautiful, fast phone that delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the iPhone XS Max. I had an 8 plus so it’s not a huge upgrade but I do like the improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new phone, the photos and video quality are awesome and I love the bigger screen the max offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality of product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. I like the quality of the camera and it was an easy transition from android back to apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate in Mobile Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why bother with any other phone maker. Stick with the best Company making the best phone on the market!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's latest and greatest doesn't fail expectations! The camera is flawless and portrait mode is my new favorite thing. My only knock on this is, you can tell that apps and videos still haven't been quite optimized for the "notch", so it kinda stands out at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. Very sleek design. Super fast and super responsive. Very pleased. Didn’t even make a dent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS max for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my XS max for over a week now and I’m really loving the new camera compared to my iPhone 7. I feel torn on the face recognition though instead of the thumb touch bc if you don’t want to pick up your phone sitting on your desk to check a text message you have to type in your code which just takes more time. I just feel the touch of the thumb was easier but you get a much bigger screen so that’s the plus side. Overall I’m happy with the new phone upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly phone and excellent map ap. I tried Samsung Galaxy 9 and 9 plus that is not user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iPhone is the best one yet, the size of the screen is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded from an i 5, what a great difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much quicker with facial recognition, down loads and uploads are faster and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new display and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded mine from iPhone 7 Plus and love the new display and its upgraded camera. Thoroughly enjoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the phone Perfect for her and the amount of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it! No buyers remorse!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I got every iPhone available until the 7s. I told myself I had everything I could possibly need and refused to pay such a price for a phone......finally decided to upgrade and after 1 month I am still amazed everyday I use my phone....I absolutely love it!!! I am the type that always has buyers remorse after I make an expenditure on an item I consider a luxury.....this is the 1st time it’s never crossed my mind.....it’s that good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a big step forward from the 7 and the camera is miles ahead of anything else they have produced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this phone. Decided to upgrade from my 7 to a xs max and it was the best decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my daughter for her birthday. She loves the larger keyboard, and is pics are amazing.

    I would recommend this to a friend