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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great upgrade from 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from iPhone 7s. Yes, I know that should have been done some time ago, but she likes her phones and tends to stick with them as long as possible. Main feature was the upgraded/improved camera for videos at her group fitness studio. Substantially better quality in video and pictures. We also increased the storage front the 7s. Would recommend this phone, unless you are a pro and need the 3 cameras on the 11, which was about $300+ more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from prior model. All the rave reviews are spot on. Great camera, fast processor, and better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone X10, which I exchanged for the Max. Much faster and far better photos and video. I bought both with 256GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded form a normal X and love the size of this phone. Screen is gorgeous, perfect size. Significantly quicker phone too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an iPhone X and the screen is noticeably larger and brighter. Faster as well. Would highly recommend this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the screen looks and the speed. It is a large phone, but coming from the 7 Plus, I am already used to the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful processor, fast, Face ID is great, wireless charging, decent battery life, good screen...I can go on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple a Day Is the Only WAY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOve, love love this phone! Made great improvements from X. Camera awesome! Processor outstanding, battery life the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is better than ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge and the camera is above my expectations. I upgraded to the 256GB for just a bit more and glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone X and I got the XS Max. The phone is great. Fast. Camera is definitely awesome. Love the bigger phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen screen screen great picture. Fast processor. Size is also perfect not too big or small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good phone. The battery life is great! Excellent pictures. Very fast when loading apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall great finish, big screen, great camera and faster processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A slick new phone literally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok what I love... the OLED edge to edge display is fantastic bright and colorful. It’s BIG I mean real big still trying to get used to that. Face ID is way better than I thought and do not miss Touch ID. What I don’t love so much is the glass back, set it on any cloth surface it will slowly slide right off, yes I know... just buy a case but I had hoped not to slap a case on such a gorgeous device yeah it’s expensive but it’s a high quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big but not to big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of big phones but I feel like it’s the perfect size. I never looked at videos on my phone but now I seem to watch more YouTube videos and now am interested in downloading games. Still fits in my pocket without a huge bulge. Not the best for one handed use if you like one handed use phones this is not the one. The screen is awesome everything looks really good. I miss my X but am happy with my upgrade. Speakers are loud as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the big screen. It’s bright, very good black and fast speed. Gold color is a bit feminine IMHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new XS Max. I previously had an 8 Plus, and now i am totally spoiled by the Face ID. Look at the phone, it unlocks - so easy Big, full screen is very nice. Battery life seems similar to my 8 plus, which was always good. The black is sleek, but i never realized how many phone cases were transparent or semi-transparent, which almost makes me wish I got Silver or Gold (I only had Silver or black as an option in the store).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen, fast .... fast . Screen size is out of this world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max has a big, brilliant display and a little more battery life than the XS. It benefits from the improvements that the XS also has: faster speeds, some durability and water resistance improvements, better camera and dual-SIM support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone has a bigger screen than the iPhone X, begged visuals, better audio. It’s great and fast

    I would recommend this to a friend