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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,975 reviews
  • Rated 5 out of 5 stars

    Excellent Pone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Pone ever used, takes good photos, superfast processor and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone is easy to use the design I love its screen has no end is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just what I needed. It is fast, user friendly and takes wonderful photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone 6s user for the last 3 years. When I decided to upgrade my 6s, I thought of using Android to see how it felt like, as the last Android phone I used was almost 3 years ago and Android has come a long way in the mean while. So, I bought a Note 9. Even though Note 9 is a great phone with many good features and customization options, after using it for about 10 days, I realized that I terribly miss iOS. It may not make a huge difference if you don't use your computer much. But, if you are habituated to using a Mac along with your iPhone, it makes a huge difference. I also felt that the UI is better in iOS, that's my personal opinion though. So, after ten days of using Note 9, I exchanged it for iPhone XS Max and it's been an amazing experience so far. The larger screen has its advantages and is amazing for reading articles, web browsing and content consumption, but may be a bit harder to use with one hand unlike iPhone XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about my new IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very big and it’s really fast, the camera is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to the best IPhone yet. Easy to use love the camera, and Face ID is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and easy to navigate and really enjoying the face recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has outdone itself this time. Fast phone, amazing camera and love the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE TO THE MAX!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve written previously about the iPhone 8 Plus and how fond I was of it. Now move aside iPhone 8 it’s time to take iPhone...to the Max. If you’ve owned a plus sized phone in the past then you’ll adjust to the XS Max just fine. If you’re moving up from the standard size, aluminium casing phones for the first time, it is a lot bigger and heavier than you may expect so I’d recommend seeing one in person before you part ways with around $2K. Reasons for its extra weight is the glass back for wireless charging, and stainless steel frame. As was the case with the iPhone X in 2017 the XS series design is very easy on the eyes. The full screen, minimal bezel design is a pleasure to view each day. The notch really isn’t that big a deal for me. It blends in, and let’s be real the status bar is all dead space anyway. The OLED display is superb. Colours are bold, bright and deep. Blacks are dark and inky. I only wish it was brighter though. The display is adequately bright but if you use any device outdoors you’ll find that screen brightness is essential to seeing a great pictures. As OLED technology continues to improve I’m sure this will change. This is my first device with Face ID and I’m very impressed. It works everytime. I have one pair of sunnies that the infrared scanner can’t penetrate and Apple did warn us about this, so I have to remove those glasses to unlock the phone with Face ID, however my other sunglasses and corrective eyewear are fine. It continues to adapt and learn my face in different conditions and angles. I don’t find it awkward to use; you don’t need to hold your arm out as if you’re taking a selfie for it to work and it recognises me laying down in bed with the phone vertical on my chest. The camera. Where do I even start. Every year Apple claims to make better and better cameras. They’re not wrong. Using this device over the summer holidays I’ve snapped some amazing shots with portrait mode which continues to improve. Videos are silky smooth at 1080 or even 4K 60fps. The front facing camera is blow away too with portrait mode as well. iOS is always adapting. It has come along way and there is a way to go yet. I love it’s simplicity and ease of use. As with all Apples products they just work. I really don’t have anything bad to say about the phone. Except the price. If this is the new trend with iPhones then I won’t be reviewing another phone for a while. Not until my arm and leg grow back so I can sell it to Apple again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a pretty phone, good battery, cameras, and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone great camera and pics come it great. Easy to use and love the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get a larger phone and add more bulk to my purse, but it fits nicely and isn’t a problem. I love having a bigger, clearer screen. I especially like the camera - specifically the portrait settings. Amazing, near professional portraits are easy - awesome! The only negatives are not having battery % show on the home screen, and the swipe motion needed to view all open apps is awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone specially the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from a 6S Plus and can confirm that this is a way better phone than that. The phone itself is buttery smooth and the new lack of button just gives you full real estate to marvel at the new screen. The face id works really well and the gesture controls are really easy to remember. I would imagine it would be pointless to upgrade from an X but if you have anything older, its worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, little hard to navigate if you have small hands, for one handed use. The camera is amazing and take great shots. The video quality is great as well, after making adjustments in the settings to allow 4K at 30 or 60 FPS. Battery lasts all day using the phone and I recommend getting the larger charger $49 to charge this easy quickly. The regular charger in the box is a slow charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had a Samsung phone I love the android not to mention my oculus, but I also had a lot of problems with it always getting hot battery power not lasting, so this time I decided to try the apple phone and let me tell you I love it the battery power lasts all day the features are great still learning new things but I recommend it the live emoji’s are great love it love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To all the people that don’t like iPhones or to all the people that think iPhones are inferior phones and say android is better. That is very subjective. The screen size, the quality of the display, everything of this phone is awesome. I’m not giving a technical point of view I’m just describing my own experience with this unit. Greatest phone out there. Love it. Expensive? Yes! Worth it? Yes!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone XS MAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new iPhone which was a replacement for my iPhone 6S Plus. Same size, but more screen area so able to see more. Has taken some time to get used to the swiping motion you use to open things rather than pushing the home button, but the good thing is there are no longer open pages which I would forever forget to close and then spend some time closing them all when it seemed that my battery was depleting or the phone seemed to slow down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the clarity and the speed of this phone. Even pictures are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a Plus size iPhone but wiht a screen almost as large as a mini iPad, then get the iPhone Xs MAX. The only downside is that the landscape mode you get in the Plus models is not completely functional in the MAX. THe only other negative is the price, quite expensive, and if repair is needed that is not covered by general warranty it will cost you anywhere between $300-$600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen. Amazing camera. Very easy to use !

    I would recommend this to a friend