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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 7,901 reviews
  • Rated 5 out of 5 stars

    loving this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with the XR to save money. But it just wasn't right and I can't say exactly why. The screen display was hard on my aged eyes. So I switched to the XS Max and I am totally thrilled by it. It is just perfect. Yes it cost me more but I am really better able to see and use it. I didn't get it for all the bells and whistles either. I just wish I could have gotten more memory but I couldn't justify the extra $ for that given my lifestyle. I will just have to keep an eye on memory control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd IPhone over the years and I keep coming back to this product I live the ease of use and it’s durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up for Apple phone people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Sale was really Good value for the money, Easy set up for Apple phone people. My daughter love the Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold is awesome, love the color! I upgraded from the X, I love the big screen. Of course, its iphone so you lnow its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sufficient for Talk, Text and Taking pictures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an iPhone 7 Plus. Was considering budget when upgrading from older model. This offered an upgrade for me in the amount of memory. Was able to find it at a reduced price online thru Best Buy since it was an previous model. Gold color is very pretty with undertones of Rose. Phone is excellent on handing all basic tasks and saved money. Did not trade in previous phone as offer was not comparable to selling old phone myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone X Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think apple making the screen larger is an excellent idea. It is more easier to read the news while taking the bus to/from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, really didn’t have intentions of upgrade but when I saw it I loved it n so far great especially the batteries last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using iPhones for quite awhile and this new version exceeds my expectations. Easy to use with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever!!! Great camera, great everything. Videos and pictures are EXCELLENT!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 5s and enjoyed the speed and memory. It does well for the most part but had issues with some games. Several glitches and ran hot so I just stuck to playing games in the console instead. Everything else works good with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my new phone. The quality of the camera is excellent. I no longer have to say "can you hear me now?".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. Face recognition works flawlessly and there are no delays when authentication is called for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is unreal. The camera is insane. Feels heavier and more durable than previous iPhones. Can't go wrong with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality!! Took some getting used to swiping up to go back to the home screen but I got it now. Otherwise I enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i loveeeeee my iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to make this purchase after watching reviews on youtube. I dont regret it one bit. pick up was also so fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far, the best iPhone I have owned. It is fast, the screen is incredible and I liked it so much I bought my wife one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes amazing pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Samsung so I’m still learning everything but it has so many picture editing options and takes awesome pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had been waiting for this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the phone of my dreams! The biggest screen on an iPhone ever!!! Love my new phone so much I even got one for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with android but I love the tech and features of the new iPhone XS max plus the large screen makes it easier to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has changed my life for the better. The phone in itself is flawless. It is user friendly and the camera is 2nd to none

    I would recommend this to a friend