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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009657
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 7,901 reviews
  • Rated 4 out of 5 stars

    Great phone, still easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to upgrade from her 7 series...night and day. Such a superior phone. She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the button to take a picture that freeze at times. Picture quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see - great resolution and easy to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old iPhone 5 to XsMax 256 and Wow. what will I do with all that space, photos, videos, music hurray. enjoying it . It does run a bit hot so a definite cover is a must. there are so many cool ones out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the full screen coverage, but really miss fingerprint ID which was so useful for my needs. I like the added storage, as I have a ton of songs, but could actually use a full TB. The main reason I switched was that my AT&T iPhone 7+ was getting terrible reception, which made doing my job more difficult. So far Verizon seems to have better coverage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple product after getting used to home button being gone. Nice large screen is very easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the person who goes out and buys a new iPhone every year but when I see one I like I will buy it. Upgraded from an iPhone 6plus so the max far exceeds my expectations. Pricey but if you have the extra money get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone nothing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back camera is amazing but the front camera seems to be a little distorted besides in the camera app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife recently upgraded to a XS MAX from an iPhone 7 and she couldn't be happier. She loves the big display! Haven't used the camera that much though so she can't speak to that. But overall she is extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, and great service from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade from a 7s, and I love it! I’ve had it only a week and I’m still learning all the features. The salesperson at Best Buy, James, was beyond helpful in getting my settings and apps transferred.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice But Quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time had a phone this large. I enjoy the size. Having some reception issues... Guess we will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone not do good AT&T go Verizon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Colors. Everything about the phone (but the price) is great. The price is a bit steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything i need and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL my music, works great with Fitbit, I can use more than one app when on the phone. and I can get other devices to work with it easily. YES, its pricy but does what I wanted it to do, with lots of memory left over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an iPhone user because of how much I like the interface. The XS is no exception. It has the same feel of the previous ones that I love with the addition of some upgrades. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is alright, should of just kept my XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XR is probably a better option since it’s way cheaper, but overall a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes amazing pics. Look professionally done. I will never use anything but an iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product as usual from Apple. I think they could have pushed the innovation bar a little more but getting this phone on sale helps with the value to feature ratio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty easy to learn shortcuts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like not having a quick home button, instead u have to hold up the phone to sign in photo or in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this phone from a Samsung Note8. And I like it much better. I hope that apple isn’t like Samsung it seems like once a Samsung is a year old they do updates that kill your battery and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my children with these phones as a Christmas present. They had no idea they were getting them and was very happy. My 17 yr said he missed the home button but by the end of the day he was in love with it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good when taking pictures or videos. Easy to operate if you are not a new iPhone user.

    I would recommend this to a friend