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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009657
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,901 reviews
  • Rated 5 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband to replace his 6. He couldn't be happier with it, except he wishes he could charge the phone and have earbuds plugged in at the same time. Easy fix with wireless earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely worth the upgrade. The camera itself is a good reason to buy the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a big difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this phone. Huge difference between my 6s and this! However, I highly recommend you get a case AND AppleCare - my phone chattered the back glass within 5 days for falling 5 inches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look the full screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the full screen. Sound is much louder than 7 plus. But a lot of static in some of my calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality photo production.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use. Quality photo production. Menus are easy to access and instructional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Apple iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7plus and it is a great phone but we needed one more nice phone so we bought this one. It is simple to use, has a great battery life and the size and screen are super. The display is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out for a long time waiting to get a new iPhone and this one took some getting used to I must admit, but now I can never go back. It is perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From not having a home button to getting SIRI’s attention with the side button to the awesome two cameras, this phone was the best upgrade I have ever had. Not having a home button took some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my 8 plus and faster. Overall the X model is good just pricey. I like the size as it helps with viewing and can do remote controls in an emergency (IT work) smaller X was too small for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at Best Buy was great when I purchased it. I switched to the iPhone XS Max from an android phone about moths ago and it was a great decision. I have had no issues with the this iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS Maxi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for years. Great phone and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone for my business needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the phone so useful in my daily needs. I never have to give a thought to exceeding memory. The gps plays thru my cars audio system. I enjoy listening to music too from my music files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something to be said about Apple and their iPhone. They may not always have the fanciest or trendiest features, but they always do exactly what they are supposed to. That is what I want in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something to be said about Apple and their iPhone. They may not always have the fanciest or trendiest features, but they always do exactly what they are supposed to. That is what I want in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of hardware / amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new iPhone xs Max very large screen, but not too large of a footprint overall for the device. very fast, sleek, same IPhone items you expect, but beefier.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR AND THEN SOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iPhone 7 to the XS MAX, and what an upgrade!!! This iPhone has so many tips to just keep making it better. Im very impressed and if you’re going to upgrade, don’t settle, go for the MAX!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iPhone and great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave a wonderful deal by knocking $700 off the retail price for such an awesome iPhone. Get it while you can. Even the phone carriers won’t give you a deal this good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Good size. Lags every once in awhile. Not sure if issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the new XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched my iPhone 6s Plus and got an iPhone X in July. I really was not liking the size of the X. So when the new xs max came out and saw the size I ended up taking a loss on trading my X for the XS Max. I absolutely love the size of it since it is the same size as the plus and having a full screen is awesome. So my advice is if you had a plus size iPhone stick with the max and you will be very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new Iphone, I prefer the old Home key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Iphone, I prefer the old Home key. Massive screen is great. Too big for 1 handed use.

    I would recommend this to a friend