Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009657
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,901 reviews
  • Rated 5 out of 5 stars

    Home run by apple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best one by far. The battery life is incredible and not having to use a home button anymore is amazing. It's the simple things that made this phone perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 Plus. I love this phone. The screen is beautiful, love the size. Upgrade process was easy at Best Buy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I do love my new phone. I love any iPhone really. Some things that took getting used to1) not having a home button 2) learning to power it off with the Siri (old power button) button and the volume up buttons. 3) not taking screen shots 24-7 by accident with the volume and Siri keys by accident. I do think the screen is great the camera is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s BIG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot bigger than the iPhone 6 that I had. What is there not to like. But it is heavier and bigger. Other than that “your little phone is so cute” as you hold your MAX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised her with it for our anaveristy and she loves in every shape of form I feel like I did a great buy on the new iPhone XS Max nice photo and fast processor as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried other smartphones but this one is my favorite. Don’t waste your money on cheaply made smartphones. Fast and very reliable device with lots of memory and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the newest iPhone which I think is aptly named XS. I love the bigger screen and face recognition. Also, it is pure Apple, so it is easy to operate and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and a great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sturdy, very fast, it has an excellent camera and I really like the facial recognition. It also seems to hold the charge better then my previous iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone takes amazing videos and pictures. Very easy to set-up and works flawlessly with my Mac. It is pricey, but very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone X and the size of the max is perfect. Noticed a slight increase in speeds and the camera software glitches I had with the previous iPhone X are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face ID

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Face ID is the best thing and the screen no way it’s like have a tv on your hand lol like always Apple products has the best quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from 7 plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the XS Max from the 7 plus and it’s worth the upgrade. The phone is faster, camera has a lot of improvements especially on portrait mode, and video is smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this iPhone max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone I got and will continue to purchase iPhones this iPhone max has 256 GB EASY TO USE RECOMMENDED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Screen Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the IPhone XS Max for about 2 weeks now. I upgraded from my old IPhone 6s Plus. And I have to say I really like it. Face recognition is extremely helpful and fast for apps requiring passwords. It takes a little getting use to without the home button especially taking screenshots. Overall great phone only downside like many have already said is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THIS PHONE.NOT MUCH BIGGER THAN THE 10X.BUT IT IS MUCH FASTER,LOVE THE SCREEN SIZE.NEVER WOULD HAVE THOUGHT I WOULD HAVE THIS SIZE OF A PHONE,BUT I LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with this new iPhone. Surprised how easy it is to go from home button to ‘swipe up’, love the enhancements- especially the camera. Speed, ease, sound, all great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the phone. I upgraded from an iPhone 7+ so I’m glad the phone didn’t get bigger but I have so much more screen space. My only complaint, which isn’t even with the phone but more-so with Apple is that I hope they’ll try to push the envelope with multi-tasking and other software features that Samsung releases. I’ve always been an Apple user but if you aren’t into animojis there isn’t much of a upgraded in regards to the software even from my 7+. My friends Note 8 can multitask YouTube on half the screen while texting on the other which seems like something Apple should consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes the best pictures & videos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality great , speed excellent. I had an 8+ same size but what a difference. I’m very happy with this IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m talking large and in charge with this 6.5” powerhouse! Battery life is great too. Full wireless charging, great sound, and they tell me it’s waterproof too! Wow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs Max is AMAZING!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new iPhone Xs Max! Screen size is just perfect and so is the speed. Apps launch quickly and so does the camera. Overall very happy with my purchase!

    I would recommend this to a friend