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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009657
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,901 reviews
  • Rated 5 out of 5 stars

    Nice phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Android fan that bit into the Apple. I was looking for commonality with Facetime, Airdrop etc with all my family and friends using iOS. As for the phone...great bright screen, clear, great camera and photos including selfies. Can't go wrong with Apple's hardware on the XSMax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is a timeless purchase that has proved its worth over and over again. The Best Buy associate in charge of AT&T activation was a great help through the entire process. He even helped us pick out the perfect cases to match our busy lives. Excellent purchase and experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for the wife, the Gold looks pretty good this time too and apparently it is one of the more popular colors. Anyway, the highlight here is the OLED screen, which if you have never owned an OLED television or spent any time with an OLED screen the difference in colors and blacks will be a delight to you. Everything else is as you would expect from an iPhone, high quality. If you have never owned an iPhone before, this is a little pricey but if you take care of it then it will serve you 4 years pretty easily, and longer but after about 4 years you may start to notice not all apps will be compatible with it anymore (typically games and such).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on sale, saw older refurbished phones for the same price. Set up was easy, you do need wifi though. I already had a previous iphone so everything just flowed over from the cloud. The display is excellent, very sharp. Takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to for my husband seeing as how he switched from Andriod to Apple but he seems to really like his phone. With 512 GB space, he has plenty of storage for his music, pictures, videos, etc without worrying about running out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, not much thrill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS Max is a great phone, but coming from a X, there really isn't much difference besides the screen size. Although it is the same size as a 8+, the XS Max seems larger due to the extended surface area. At times the phone seems almost too big, but other times the big screen blows me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 6s Plus and this phone was a major upgrade. It is very fast and easy to use. It took me a minute to get used to the home button, but after a day or two you get used to the change. The entire process of buying this phone was very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about 6 months now and it’s been great! To start off there were some issues with charging but Apple addressed those. The only thing I don’t like is the glass back. I recommend a clear glass case for those of us who prefer as naked of a feel as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! all the features make it so much easier to use. I think this iPhone is the most significantly better compared to previous versions. The only thing is I wish they had a white and black color option rather than just black with the silver, gold or space gray accents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I’ve ever owned I love this phone it is the best apple iPhone yet I love the XS max due to the size also the retina display very powerful phone using the A12 bionic chip I would definitely recommend this phone to anyone looking to upgrade from their previous iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s a IPhone. Solid product. If you don’t like apple, you won’t like it. If you do, you will. No real issues yet. Battery life is much improved over previous models. Got used to the overwhelming size faster than expected. Old iPhone six now feels very tiny. Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned 40 and then suddenly couldn't read my old iPhone X even though I had the font the largest size and I didn't want to start using readers. I upgraded to the XS Max and can easily read the text on the bigger screen. The phone is bigger but I can barely tell the size difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great and amazing phone. Finally the storage space one needs. The battery is actually really good as it can last all day long (with minimal WiFi use). The screen and camera do a great job with a ton of features. Very pricey but if you have the extra it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this thing is crazy!!!! I used this phone a lot and this battery last me all day . Sometimes 36 hrs. When it’s on 1 percent it’s really like 10 percent. Apple really step up on battery life . Everything else is great as well but the X factor to me is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing IPhone XS Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, beautifully designed fast charging crystal clear photo. Just can’t get enough of it. The Amazing phone existed in This planet in terms of apple product. I had it for over a month now. Still impressed me with all the update features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The screen display is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general this iPhone differ much for the last versions. It does have a great camera and an amazing battery life. It’s decent so I’d recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone XS Max 256GB - Space Gray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.¹ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.² And iOS 12 – the most advanced mobile operating system – with powerful new tools that make iPhone more personal than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone is a phone.... NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had galaxies and iPhones The way all my devices communicate with each other is amazing. Seamless in fact. This phone is fast and stable. Great image quality. The Bluetooth handoff to my truck works quickly and easily. Best all around tech I’ve bought in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much more than I expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to buy a new phone but my note 4 died and wouldn’t work anymore. I could have bought a less expensive phone but figuring how long I used the last one I invested in a updated current phone. I did change from using an Samsung android to an Apple I phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Big or Go Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is light years ahead of my old iPhone 6 so what’s not to love abou it. I was a little worried about the size/bulkyness but that just took some getting used to in the beginning...now I’m glad I got the bigger screen size - just makes things so much easier to read.

    I would recommend this to a friend