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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009657
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,901 reviews
  • Rated 4 out of 5 stars

    Decent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has nice feature over iPhone X but overall it is a decent upgrade - bigger screen is definitely a plus and gold color looks awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone with 512 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for 512 GB. Nice iPhone with great screen. The camera is inferior to iPhone 11 and All Google Pixel phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No home button coming from using an iPhone 7 Plus ... no problem for me adjusting. It just takes a little getting used to it. Love the Face ID works every time without any glitches. The OLED screen res is beautiful. Camera function seems quicker than on my previous iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone. Love the size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this XS Max from an Apple 6s. I love this phone. I am legally blind, so the size is great. There is so many new features which are fun to learn about. There are one or 2 new tips every day. I highly recommend and iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a big iPhone. Really. Camera is good and does the job. The notch is sometimes annoying. If you like a big screen you should buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband came home on leave from deployment and he decided to upgrade her phone to the iPhone XS Max. This phone is so awesome it has so many features compared to the other items that we’ve had is an access was what we were looking for at our age. A great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a special offer to get this phone at a substantial discount. I'm a former Android user, and was not sure how the transition to iOS would go, but the iPhone is so easy to use, the transition was completely painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone with lots of bells and whistles.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone so far. Has a lot of options. Good photos and communication features. Enjoying larger screen although a bit bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves everything about it. The camera, the style, and the easy to use. Not to mention it's the most popular for kids her age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an apple fan from way back. Still like their stuff. I cracked the screen on my last iPhone. Before I could get it fixed I dropped and obliterated the screen. So new phone time. No home button, so getting used to new system/features. Still love apple stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I haven’t have a bad time with this phone thus far...And it’s so much fun shopping around for cases. The camera is great for me. I love taking pics of my kids and myself. I watched a ton of unboxing vids and reviewing vids and it’s everything most has said. I purchased the Gold version and I’m in love with it. The screen is much bigger than my previous Android phones. The Face ID is very fast for me. It fits wonderful in my hands and I have small hands. Me personally, I don’t like bulky cases because I want to show off my new toy. If you’re like me and has a love/hate relationship between androids and IPhones, I would definitely choose this phone. It was time to change up my toy. Enioy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for only a couple of weeks now, but am loving the iPhone, especially the size of the bigger screen. At least this way, I don't have to grab glasses to read the fine print. Am still getting used to a "no home" key … but am very pleased with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched to iPhone for first time. price always kept me away, but got a good deal so went ahead. had 2 yr old lg w 5.8inch screen and this is barely bigger in footprint, but has larger 6.5 inch screen! think I am going to love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to using an iPhone several years ago and could never use another phone because I’m spoiled by this wonderful product. The camera on my phone is incredible! This is why I went for the higher tiered phone was for the camera features. Defiantly not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The next big thing, for Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an Apple supporter, but my wife is. She has been loyal, since the beginning. Seems to be a well designed product, with loo it's of great features, especially the camera effects. Would recommend, to Apple sheep, but I'll stick with the dark side (Samsung).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve from previous generations.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable device. I like the clarity and speed of the camera system. Slight learning curve for the new layout (no home button) from iPhone 8 Plus. Easy to figure out but old habits are hard to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the 5. Couldn't see my self spending 1300 for a new phone but the 5 was slow outdated and battery didn't last for more than a couple hours. Finally forked out the 1300 and all I can say is WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Boy Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the truth. I’ve had no issues whatsoever. If you get it you have to get an otter box to protect it. These phones are investments. Protect them. Apple make them so simple to use and that’s what I love the most. Get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Certainly a step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a nice phone but the price is a bit ridiculous. The only reason I got it was because I was basically forced to upgrade. I had the iPhone 6 Plus and the battery at this point was completely useless. It took some getting used to swiping up to close an app as I was used to the home button but it's really not a problem after awhile. You get used to it. The processor is really fast and it really is a dream to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would not like it because of the larger size but after using it for a couple weeks, I love it. Now my old iPhone 7 feels like a tiny device and I don't know how I ever used it! Got a great bogo deal via AT&T. Probably would not have gotten it at full price.

    I would recommend this to a friend