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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,901 reviews
  • Rated 4 out of 5 stars

    Nice screen resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Iphone just now no button which is why I almost went with Samsung because they have a full screen with a fingerprint sensor ever since Steve Jobs died there’s been zero innovation at apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most incredible phone I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS Max is everything it was claimed to be. It's the best phone I've ever owned. I'm very happy wth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone very expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone for upgrade. Very expensive, I am just getting used to it. I hope it is worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade to best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process for upgrading was easier and quicker than ever before and I do this about every 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone. This is my third iPhone and this particular phone is a step above the rest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen size and lightning speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products. The XS Max is the best iPhone I have owned. The service at Best Buy was phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally crazy! I did it again. Annual upgrade done. Do I remember it? No. Dang you Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this new phone, it was a great bday gift.. I like it so much thinking about purchasing me one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet picture and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen and the sleek body as well. Speed is great as well. Battery life lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone no complaints or problems. I set the phone up from scratch, no iCloud and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and quality! Apple products are great and lasts a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter and she loves it. She can not put it down. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 to this phone and although it is bigger it has been one of my best purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone. I do think the price is a little much but I haven’t found any issues with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and I will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone itts fast aged great iPhone everything is great with my new cellphone company provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best camera I have seen in an iPhone and is super fast. I really like the iPhone XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8 Plus and there's a huge difference between OLED and LCD, the display is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor WiFi connectivity, Great OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone a lot but WiFi is horrible. I have no issues with other devices in my home staying connect to the 5ghz network when sharing the same SID with 2.4ghz but the XS Max will connect to the 5ghz for a while but then will default to the 2.4ghz giving me very slow speeds. I have had to split the wireless networks so that they do not use the same SID and while it stays connected, the connection is not as good as my iPhone 6s Plus. Opened a case with Apple and they pretty much stated that there is nothing they can do regarding it and they have no way of duplicating it in the stores. If high speed WiFi connectivity is what you want, I cannot recommend this phone. Everything else works just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this phone is veri good and I’m so happy to have this product in like it all

    I would recommend this to a friend