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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,901 reviews
  • Rated 5 out of 5 stars

    Good upgrade for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from an Iphone 8 and have been pleased with the device thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good update from my IPhone 8.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of this model I purchased as an update for an IPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his new phone now we have to get a case for his fancy new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my wifes iPhone 7 Plus. She loves it! No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good screen, but the camera for snapchat doesnt match how the camera for the phone is set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my upgrade I’m so glad that I made this switch. It’s easy to use and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8t iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhones always easy to use, new OLED screen resolution is awesome, the camera is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son went crazy when I got him this phone !! As always great customer service from Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android phone it was a learning experience. Not that I am use to it, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got wife to switch from android. She loves IOS and her new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better upgrade. Takes some time to get used to the Face ID. But can’t find one thing that irks me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible phone and so powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it was so easy to pick up on many of the new functions and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really like Max that phone is genius I Recommend it for my family and for my friends loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going to BB to upgrade my phone. Was super easy and the staff was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone been have for years now I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Upgraded from the 6S. Adapting to the new Face ID was easier than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is turning out to be a great phone. Very easy to get used to from a IPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids couldn't wait to get this new phone...they used their own money and have no regrets!

    I would recommend this to a friend