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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 7,901 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being such a big phone apple software doesn't take advantage of the real estate. The iphone is a good upgrade but not if you are coming from the iphone x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 to the Max. Took a little while to get used to the new phone without the home button, but am now fully operational. Great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the phone a lot. I just miss having the home button. Sometimes I think it’s very sensitive to touch & I end up calling people I didn’t mean to call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall great - DOES have reception issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to be said on top of the official reviews. I just want to confirm the fact I am running into weaker LTE rates compared to my X and my wife's 7 Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the price is cheaper. It could be better. It should be able to connect to my Samsung friendly, to do that you need Apple TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy phone. Antennas are terrible. Doesn’t switch easily between WiFi nd cellular data. Sometimes refuses to work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my kids are happy with their phones. It's the firts time both have had this brand. One of them got the XS and the other got the max. Great phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a bigger screen over Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally paying more to have a bigger screen. Everything else is exactly identical to the Xs model just $100 more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome phone, although it is taking alittle to get used to the different features. I also wished they had rose gold in it, but overall I like it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy one get one deal made it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIke every generation of Iphone. well built. camera is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed once. The screen was unresponsive but I read a review about this phones failing like this often. Only happened once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job on the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have this phone but the only thing I have problem is the battery life. It supposed to have a nice battery backup which I’m missing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but one problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, only issue is I lost some phone contacts on transfer from old phone (7s) and not sure if anything to do with anything. Annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone I expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the home button Freezes up sometimes Miss the double tap to bring the screen down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the phone. No doubt about it. Very fast. The problem is the cell signal. It’s horrible. My iPhone 7 with att in the same areas would be 4-5 bars. iPhone X’s max maybe and I mean Maybe 1-2 bars. My wife’s xs max is the same. Every where I go I get avg 1-2 bars that’s about it. Apple needs to fix this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for making videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones have always been great with their cameras but you can only go so far I’m more mad about the no fingerprint sensor which Samsung phone has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facetime is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facetime is fantastic for keeping in touch with family and friends. I would have given 5 stars if the keyboard was user friendly like the android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geeknerd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple girl in an Apple world. Always and forever. Sure. Great product. Time for a new one. Breaks too easily though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is that it doesn’t always count my flights correctly. Also was disappointed 3 weeks after I bought the watch it went down 30.00

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the quality of my new phone. I sometimes have trouble unlocking my phone using the face feature but over all it’s a great phone!

    I would recommend this to a friend