Customer Ratings & Reviews

The Large screen brings out every day use and extra features not offered with different series cell phones. Incredible pictures as well

So far I am very impressed with the phone still getting familiar with a few of the new features being I’m upgrading from the iPhone 6s.

I think the phone is great, but I exchanged it for the XS because the max was a bit too big to hold comfortably in one hand.

Good phone, battery life has been awesome! Face recognition has been faster. Freezing a little when going in and out of apps to fast!

Needed an upgrade since my previous iPhone's (7 Plus) battery was draining so quickly. Seems on par with previous iPhone models.

New Samsung had terrible reception so switched to I phone. First time in years. Works fine same service. Had to be the phone

I give four stars because I have the same model like this one .the new one still in the box but I know it is a good phone.

I love the big screen on the XS Max but I miss the home button. It took sometime to get use to but now I’m enjoying my new phone.

I always used an iphone, so when i had to replace my phone i got the Max 64GB, i heard that it is the best iphone ever, paid around $1200 for it, i have couple things to say about it: 1- it froze couple times in the first week, worked better after an update but still freezing in the first week is bad. 2- charging the phone is slow, i use original cable and adapter but still slow 3- the lack of finger sensor is bad

Phone was good. Camera good. But back cracked several places in my case.

A big jump from an SE to Xs Max, but I’m in! It’s a big change in control because of needed 2 hands, but the screen is worth it!

This phone is great for someone other then me I just don’t like the no button on the front thing and I just am not that impressed

Good phone. Gift for my wife. She loves it. Great camera. Cool features

Nice phone working great so far. Only gripe is the usage of head phones compatible with lighting cable

They say the glass is more durable, maybe for impact resistance. It scratched when it contacted keys in my pocket. My old 6 plus did this routinely for 4 years without a blemish. Should have gone Samsung...ho hum features, whopping price tag, scratches at the drop of a hat. Btw, it did have a case, just no glass shield as I don’t like the reduced sensitivity. If you must get one, I recommend a screen protector!!!

Its not that much different than the last one I had that was stolen. I didn't care about the color since you have to cover these little delicate devices or they will be ruined. Remember when you could get a new phone when you renewed your contract with Verizon? The salesperson Whitney was patronizing and rude on top of the fact that I had to shell out a lot of money so that didn't help!

It’s pretty expensive for a phone but I really like it. The camera isn’t as good as advertised. Still lags behind othe brands.

This phone is still new to me. I am more and more pleased as I learn its features. The facial recognition is especially helpful.

Not as good of a phone as I thought it would be. The battery takes a considerable amount of time to recharge, even on the original charger. In addition, the life of the battery is much shorter than my last iPhone 7. My fiancé has the iPhone 11 Pro Max and her photographs are very noticeably better. Wish I could swap it out for the iPhone Pro Max but Best Buy is not allowing it to happen.

Great phone when given an upgrade option. As usual, apple has great features, however the price tag is difficult to swallow.