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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 7,901 reviews
  • Rated 4 out of 5 stars

    Beats the old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my 6S works great so far. Hate the new headset plug but I have wireless so I don’t use the wired ones much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any other iPhone. The camera made pictures a bit blurry when I first got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iphone ever and its not bad. It does what i need it to do and just overall a simple phone. Only complaint is the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going from the IPhone 7 to this XS Max is nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having to get use to quite a few differences in my two phones. But I am really preferring this new phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone- Fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Display size is very good. Camera is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, But.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great features but the limited choice of colors is disappointing. Would like to have more options on colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have stayed the same over the years. Couple new features here and there but it does the job and I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keep increasing the price when they release new phone. So far so good. I wish they reduce MSRP not their patrons....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a pretty good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable phone to hold pretty clear seems like an overall good phone, only time will tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phoe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT SHOULD COME IN MORE COLORS AND COAST LESS MONEY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Phone! Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working out the kinks, but this is a nice upgrade from my previous phone. Pretty pricey though. Scammers beware!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only 4 stars because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android, Samsung Note 8 guy, but I bought this for my adult son who NEEDED a new phone. So I guess it's ok.... LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating that the end of life for phones is built in and they are so expensive but it’s a good phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not blown away but definitely a quality phone that is price lined with similar phones from competitive manufacturers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is too expensive. After a week, you’ll realize it’s still just a phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone getting use to it. So far really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera better than iPhone 6 and the screen is a nice bigger size and the phone is beautiful since it’s an entire screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the phone but I didn’t receive the SIM card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone from Best Buy through my carrier sprint , they didn’t send me the sim card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short lifespan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally just stopped working in 1.5 years. But it was a good phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone after many years with Samsung and honestly I don’t understand how apple attained their reputation. This phone occasionally studders and closes apps on me or doesn’t even succeed in opening them, but the worst thing is the screen becoming unresponsive at times. All in all it’s still a good phone, I just never had these kind of issues with any my previous phones.

    I would recommend this to a friend