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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 7,901 reviews
  • Rated 4 out of 5 stars

    I really like the resolution ,clarity and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its a great phone, weight, and size plus so many other functions I have yet to discover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone before my upgrade. One of the best iPhones I’ve ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes sometime to get use to not having a home button. I wish they kept it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was ok wasn’t as good as I thought. Would go with iPhone 11 or 12

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    awesome choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing and i loved it ... i iphonefanatic so i got me the next so i can exchanged it every year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i realllllllllllllllllllllly like it sooooooooooo muchhh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely not worth the money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of problems with this phone. Had to take it back to Apple store numerous times. It would bring up my contacts as unknown. It freezes and I have to keep shutting it off and on to reset. Apple claims it is not in the program. This phone is not worth the purchase! I purchased insurance but apple will not replace it. Get the XR

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is that I didn’t get a bigger memory capacity from the beginning with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this phone 5 stars except the price is ridiculous. Great screen and features and camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the battery life but I kind of don’t like the face recognition. I prefer the finger print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal and like the new phone. Transition of information was easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barely an upgrade from the 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I don't use my phone for much business. I text, bank, take pics, shop, use social media and make calls. With that being said, for me, this phone does nothing better/more than the iPhone 7 even though it cost about $300+ more. I'm extremely disappointed. It literally took me half a second to explore the new features on my $1000 phone!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d prefer to have my 7 plus back. It’s not nearly as easy as my 7 plus was. Hopefully I’ll get used to it but as of right now not impressed. Without the home button it stinks. I like the thumb print recognition 10x better!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Battery not good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone choice but not good battery life. Can’t wait to get another phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anyone. Not worth the high price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any apple product these days Always updating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for an iPhone. My main phone is note 9. But if your an iPhone lover you will be pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 6plus I broke so this was comparable to the 6 from 2015

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I love iPhone? Is because it’s harder to “break in” like android phones are famous for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transfer of files not complete . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up for stock reports not what I had before . . . and security access features not programmed

    I would recommend this to a friend