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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 7,901 reviews
  • Rated 1 out of 5 stars

    Stolen id

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stolen identity,I didn't buy anything i tried to worn your company but nobody knew what to do.Please inquiries about the account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 5 is far more better than this latest version. It is extremely expensive and have nothing as worthy to pay such sum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expierence with my online order was absolutely horrible the worst I ever experienced in life I will NEVER order online again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is great but can’t activated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine but for some stupid reason my carrier is saying it’s not unlocked, even though I bought it outright.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phones great Att boo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 weeks later, att sent a working SIM card after returning the other Just pay the $10 more and stick with Verizon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, not worth it. Its limited collection. Good product but overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cell service problem - got exchange unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone, but weak reception on cell service. Best Buy exchanged it for another and so far it seems ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so bad like bad it glitches it turns black and ok too of that it takes my Face ID off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not unlocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn’t come unlocked! I traveled all the way to aruba and wasn’t able to use the phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone! Broke in 6 months! Froze and that was it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gold = pink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone but the gold backing looks more like Pink, so exchanged it to Space Gray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big, and processor was slow. I would not recommend this phone to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure why you would buy this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story, but had to buy Apple and Apple sucks. Buy a Droid!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story, but had to buy Apple. Apple sucks - buy a Droid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I might like it better if I could get it activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 4 days, still working with Sprint to get it activated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working, volume and screen are acting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 1300dollars and phone is not working. I will be taking the phone back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never get it they got lost on transit for the carrier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good camera but not as good as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced,Good camera but not as good as others, would not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't recommend this place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't recommend anybody to come to this place, sale person not helping

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product (As Usual)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the iPhone Xs Max. I have had pretty much every iPhone since the first one. This one by far is the best yet. The screen is amazing. The speed is by far top notch. The quality is pretty much the same as any Apple product. I love the size of the screen. I have to say I had the X too but it seemed to small for me. I’m coming from a 8 Plus and this is perfect. If you can afford it why not upgrade. You won’t be disappointed.

    I would recommend this to a friend