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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 7,901 reviews
  • Rated 1 out of 5 stars

    So so phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dont like the picture of this phone so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is perfect. nothing new on the price. too much expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good Phone is Sam old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Point to buy this phone Phone is Sam version???

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple sucks. My brother bought this. I have a pixel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The benchmark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife after she had a iPhone 6 Plus for over 5 years. We hesitated to spend this much but recognizing how much she uses her iPhone 6 Plus daily as a computer not just phone we made the jump and WoW what a difference, The picture on this phone is better than our $4,000 ultra he television and the features are unbelievable. With the 512gb storage she is never worried about taking picture or videos of the kids we never miss a photo chance especially since it unlocks just by looking at it. By time you type in a access code the picture opportunity is over so ask yourself how much was it worth to have that picture you missed? Just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on the phone is insane and the A12 is very fast. I upgraded from the X for the bigger screen and would recommend it to anyone looking for the best phone on the market!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Planning on making the switch to Android?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good. Just good. Not really that much better than the iPhone 7 I upgraded from except for obviously the screen, Camera, stereo speakers and a faster processor. The same “upgrades” that we’ve been getting for a while now. I think it’s time to make the switch at least for me personally. I like what Google is doing with software. There are some cool things here though if you didn’t buy the original X. 1. The screen is super bright 2.The notch although annoying doesn’t get in the way as much as I thought. 3. OLED 4. Animoji’s are a thing I guess? 5. Apples ecosystem. If those 5 things don’t get you excited then don’t buy this phone. It’ll feel new right until you get it out of the box. Afterwards it’s just meh... None of this would be bad if it wasn’t so expensive. If you want to feel like you have a new phone I say wait until next year or just make the switch to Android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Great pictures! Iam sure Ready for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good battery and sound. All day battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had May iPhone 5, 6 plus, 7 plus now this phone and all I could say is WOW I’m in love with this phone what more could I say bigger screen the back of the phone is glass I love that sliver look face recognition Not to mention the speaker is louder and that’s an plus I could go on for day about the Beautiful phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best phone ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't find any faults with this phone. It's super fast, beautiful OLED display and most importantly the battery life is great. I can get through a whole day of calls, texts, games, using it as a GPS with screen on and when I get home it still has 20% battery left. Pretty amazing if you ask me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and I love the large size, coming from the iPhone 8 Plus the size is no issue as they are basically the same size just without the bezzle the iPhone XS Max has a larger screen. Great for games, streaming shows/movies. Battery life is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from someone who is still using an iphone 6 plus, this phone runs so fast! Everything just looks, feels so good. I think Iphone X users might not give it a higher review just because there's not much change, but for me, this phone is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new iPhone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - bought new and they switched my SIM card and everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically the same as all other iPhones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replace my iPhone 7 Plus with this new model and everything is basically the same as it has always been on all Apple products. The screen is slightly better although most apps still look the same regardless of the brighter screen. There really aren’t very many new features that I’ve noticed except for maybe the live wallpapers which don’t really matter. I’m not a big fan of the way they have swapped swiping up from the bottom to now swiping down from the right hand corner of the top the phone to access what used to be the bottom options. You’re no longer allowed to view your battery in percentage mode unless you’re swiping down from the upper right corner and it only shows it temporarily while that is there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, expensive phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my XS Max on release day and it is gorgeous. The phone is a work of art and as usual it works flawlessly. Set up was a breeze with AT&T and Best Buy. The only reason this unit isn't 5 stars is the price. The iPhone XR has most of the same features and is much less expensive. After comparing them side by side I dont see the value in spending the extra $350 for the XS Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive and not needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I need this phone? Nope is it expensive? Very. This is true for everyone who considers this phone. If you want it and can afford it go for it. Its all in what you value for most people. I don’t value cable tv and I don’t have it. Cable tv for a year will run you around what this phone costs. This is more than just a phone though. It’s truly a mini portable computer, an amazing camera, and many other things as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great, never lags, the camera is excellent, LTE speeds are faster then the previous models, this phone just looks and feels premium!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine since launch and absolutely love it. The size fits perfectly in my hands and screen is gorgeously crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the repeat iphone fans, you will not notice a difference in performance from the prior model. However i will say the larger screen has been worth it for me. I love consuming content on this beast of a screen. Texting feels more comfortable as well. Otherwise it's the same iphone everyone is used to, just a blown up version.

    I would recommend this to a friend