Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is pretty great. Much better over the X. Camera is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my iohone xs max 512gb great size screnn resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the full screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it has full screen display and like the Face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It. Really!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, give it a 4.5 due to it’s connectivity issues & battery life, but it’s a darn good phone. If you had the iPhone X and want something bigger, get this phone. If you need a change from Android, get this phone. Good specs, great software, and really easy to use (gestures and all).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone XS Max is Expensive & FaceID is Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is overly priced. FaceID is horrible and requires passcode very other day to access the FaceID. It is also heavy and the camera is mediocre. I don't recommend it at all. My iPhone 7 Plus was better and so was my iPhone 6. Seems like Apple iPhones get worse with each edition instead of better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal from my carrier and decided to upgrade from my iPhone 7. Oled screen is a great selling point and there are many more! I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No finger sensor ruins phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on release day. I bought the iPhone X s Max 512 gig. I’ve been an iPhone owner since the iPhone 4. So believe my I’ve owned and used many iPhones. Once they added Touch ID to the iPhone that was by far my favorite and most used feature in an iPhone ever. Now I didn’t own the iPhone X because I prefer a larger phone and it was to small for me, so this is my first time ever using Face ID and not having a finger print sensor anymore and I freaking hate it! Removing the finger print sensor makes me dislike this phone. I didn’t think it’d matter to me but it does enormously. Use to be so easy logging into my iPhone 8 Plus. And it never failed. Face ID fails for me at least 50% of the time. Don’t get me wrong thie rest of the phone is amazing to me. I love it but not having a finger print sensor ruins this phone to me. I’ll keep this phone for 2 years but if Apple doesn’t bring back some form of Touch ID in the future I think I’ll be looking elsewhere for my next phone. It’d be so easy to turn the apple logo on the back of the phone into a finger print scanner. And if it were I’d give this phone 5 stars. But getting rid of it makes me hate this phone. I did give it 3 stars cause the rest of the phone I love but bring it back apple or I’m done. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is an excellent device it came out very good happy with my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPhone for Christmas and I can say that I am really impressed with the upgrades made since the 7plus. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgrade to the new iPhone X’s max looks good feel good. Nice speaker sound. Had an issue with charging, but it was fixed with a software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old iPhone x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the battery. Can last 2 days without charging. i like the big screen. picture is sharp and phone is very fast. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple phones. This phone lasted a long time and then I upgraded.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have money to blow and you dont plan on using the phone for much more than taking photos and videos; browsing the internet; or using it as a phone; this might be a great for you Problems I had are just that they didnt mention their new iphone body was just as fragile as the screen that will shatter inside an Otterbox case with fairly minimal abuse. Dont drop it at all without a case; nor from the top of a single story building of around 12 feet high if it is inside a case. The screen will cost you $300 to replace and like $600 if you want the casing cracks and holes to the inside workings of your phone filled up; looking like new. Next thing you know you've spent almost $2000 for a phone that cannot handle serious use. Expect the screen to constantly dim on you because the phone cant handle being at full brightness. When you are manipulating photos and video this become very annoying. There are so many interesting apps you can use that you will immediately learn just how heavy the phone is. Soon enough you will learn why it is better used as a phone than as a computer; yet those same cool apps are not available on a computer; leaving you wanting to continue; but your hands screaming for you to stop. Then you will start playing with such concepts as 3D touch; but come to find so many options available to use on the phone are not suggested to actually be used; according to Apple techs. So the real question is finally ready to be answered. Why are so many options given on a phone if they just make it more difficult to use? Since there is no home button; a great many things that you think you should be capable of doing on this phone without interference; become a real problem when parts of the screen once relying on buttons are there too. Ill stop there because my hands hurt. Its unfortunate the phone has such a problem with understanding voice. I want to use it; but I have to go back and correct errors so often that I find myself just typing. Ouch; I should have bought a computer instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive not worth it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the new iPhone XS max not to be that much different from my iPhone 7 Plus. I am having buyers remorse. I miss the home button. having a hard time getting used of that. But it does take great pictures. That’s why I’m giving it 3 Stars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone, bad quality control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an iPhone user once but switched to android. Now I’m back. I like how smooth the operating system is. The phone has a nice screen and speakers sound great. Overall I like it. But compared to other phones I’ve used in the past year the build quality is crap. Mostly the seams of the glass. They just feel raised. Compared to any top Samsung device or even the essential phone from which I came you aren’t getting the same build quality. Which is sad considering the price. The camera seems ok but images are a bit soft and noisy. In the end it’s a good phone and in a year will hold its value better then any android phone so I’m ok with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay and it worked okay so I would recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model iphone its the best one i had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone was perfect for me and with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is worth the money I switched from a Samsung to an iPhone and so far I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone XS max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best version of iphone ever.. perfect size and thickness

    I would recommend this to a friend