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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009766
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 7,901 reviews
  • Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my upgrade from iPhone X (256GB). I love the bigger OLED, HDR, Camera features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I am not disappointed for switching from Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever bought so far! Love the facial recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just another, bigger iPhone. But it's the best iPhone ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera on the shelf

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone has one of the most reliable phones an works to prefection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this dang on phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know the iPhone XS Max is the best phone at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife and she loves it, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great found a half It’s a great found a half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best display so far the system is smooth as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Very durable. Very fast response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the finish of this phone is just so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter in law she Absolute Loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for Face ID

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as expected but the fingerprint reader on my old iPhone was much more convenient than Face ID, I regret a little not getting the iPhone 8 Plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get use to, I need to use it a while to right a good review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast charger...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone except no fast charger...thanks apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable poor reception, I am going to return it back to best buy. I don't want to give up the iPhone, I may purchase another one and see if it works fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Typical Bestbuy Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is slow junk. Hate it like I do all bestbuy products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    returned mine and got a Galaxy S10+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPhone was like making me jump through hoops to use it. The S10+ just obeys what I want it to do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone but giving it an average rating because it has no headphone jack

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware if you have an iPhone 8 it won't restore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Xs Max, get home, backup old 8, with latest software, try to resotre the Xs and iTunes says the phone needs to be updated. after several hours of messing with it i call apple and they say oh it won't work because we haven't released the software update for that yet. if you don't have an up to date 8 then you probably won't have a problem just heads up. Mine is going back tomorrow

    No, I would not recommend this to a friend