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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009879
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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,984 reviews
  • Rated 4 out of 5 stars

    I’m still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is still new to me. I am more and more pleased as I learn its features. The facial recognition is especially helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty expensive for a phone but I really like it. The camera isn’t as good as advertised. Still lags behind othe brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone when given an upgrade option. As usual, apple has great features, however the price tag is difficult to swallow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just another iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not that much different than the last one I had that was stolen. I didn't care about the color since you have to cover these little delicate devices or they will be ruined. Remember when you could get a new phone when you renewed your contract with Verizon? The salesperson Whitney was patronizing and rude on top of the fact that I had to shell out a lot of money so that didn't help!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of a phone as I thought it would be. The battery takes a considerable amount of time to recharge, even on the original charger. In addition, the life of the battery is much shorter than my last iPhone 7. My fiancé has the iPhone 11 Pro Max and her photographs are very noticeably better. Wish I could swap it out for the iPhone Pro Max but Best Buy is not allowing it to happen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone xs max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone working great so far. Only gripe is the usage of head phones compatible with lighting cable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats the old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my 6S works great so far. Hate the new headset plug but I have wireless so I don’t use the wired ones much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iphone ever and its not bad. It does what i need it to do and just overall a simple phone. Only complaint is the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Gift for my wife. She loves it. Great camera. Cool features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, But.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great features but the limited choice of colors is disappointing. Would like to have more options on colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Phone! Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working out the kinks, but this is a nice upgrade from my previous phone. Pretty pricey though. Scammers beware!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is too expensive. After a week, you’ll realize it’s still just a phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Use friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera better than iPhone 6 and the screen is a nice bigger size and the phone is beautiful since it’s an entire screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound like a broken record but these cell companies have the market cornered and charge far too much for these things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone after many years with Samsung and honestly I don’t understand how apple attained their reputation. This phone occasionally studders and closes apps on me or doesn’t even succeed in opening them, but the worst thing is the screen becoming unresponsive at times. All in all it’s still a good phone, I just never had these kind of issues with any my previous phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone faster process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the phone, I'm still playing and learning. Have lots of fun with it, nice upgrade from my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but!??!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone everything you expect from an iPhone however I can’t help but fell the Xr is a better bang for your buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short lifespan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally just stopped working in 1.5 years. But it was a good phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are clear and crisp. Features are great and the phone is easy to use..... so much better than my IPhone 6

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone XS Max 512gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect accept it doesn’t come with the fast charge power supply that why I gave it 4 stars

    I would recommend this to a friend