Customer Ratings & Reviews

Different, but I Love it have to get used to using it

Purchased this iPhone for my daughter. She loves it.

Good device works great good buy for Christmas!!!!

Still getting used to it but great phone over all.

Good upgrade coming from iPhone 6 Plus, definitely

The phone is what you would expect from Apple, Innovation is behind Samsung. For a $1200 phone, I was surprised that it takes so long to charge and Apple won’t admit there is an issue. If you search Google, thousands of people are having the same problem.

For some weird reason this phone will not ring for phone or text So infuriating cause I have missed a lot of important calls and texts. Also doesn’t pick up internet when not home. Even when home. I’ve had to take internet off phone then reinstall. My husbands lower model does not have these problems. Geek squad can’t figure it out. Havent been able to get to an Apple store. Will have to try calling. I kept putting it off but have had it. Especially for the price of the phone

Had the phone for less than three weeks, bought the recommended Max Armor Edge Glass protector and the IPXS Max UA stash, had Best Buy install both and still have a cracked screen. I have had iPhone for 16 years first to every crack

I probably did not do enough research before I bought the XR. I really miss the ability to rotate the phone and have the image go "landscape". The face recognition feature grew stale quickly and I find myself missing the home button.

First time IPhone user after years of Android. The only thing I love about this phone is the camera, it’s phenomenal, everything else, meh. $1500 for the phone is steep and still haven’t decided if I’m keeping it.

excited to use the large screen display and faceID for the very first time, given only 3 stars due to the issue observed with charging during standby mode and hoping this will be addressed soon with iOS 12.x

The phones are great but half of the calls I have made the last month have failed or don’t ring. I’ve spent 7 hours with “advanced” Verizon level tech support and still the problem persists to no end

It's a good product but honestly, it's just another iPhone... Like the 5 before it.. only worth like 500 bucks at most and the camera does some weird fuzzyness that needs fixed asap.

Little bit to get used to it. Overall good. Dropped it with case on the back glass broke and they cant replace it wanted charge me for a new phone

After the latest update it freezes and crashes often. I hate it. The widgets things have been around for a long time with Samsung. Lame

It’s ok....I don’t like the fact that it’s set to “Do Not Disturb”...I had to change it in settings. I also don’t like the fact that my photos didn’t transfer.

Since day 1 the battery has been weak, and the phone arrived slightly bent! I ordered a new phone from Best Buy and 3 weeks later, still haven’t received it!

Techs were unable to transfer my info and I either lost photos or they were ruined. Phone works like my old one... but without my important pics transferred!

Prefer my old Android phone. Probably good for those who always have used Apple products.

make sure you get the extended warranted on this expensive phone is an upgrade from the 6 but i believe the Pixel is probably a better choice