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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009879
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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 3,984 reviews
  • Rated 5 out of 5 stars

    Perfect iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone, it really is amazing. I upgraded from the iPhone 7 and its such a nice change. This phone is faster and has an amazing screen. The Face ID is also really reliable and I was surprised when I found out that it worked at the night. The no home button didn't really take that long to get used to, for me only a few hours. I actually like the no home button because I can swipe from app to app really easily. Also, some people complain about the notch and I really don't mind it at all. I paired this phone up with the Apple leather case and a basic screen protector. So far, it is really nice. I got the apple leather case because it feels really nice. But, I really also like the gold finish so maybe in the future I will get a clear case as a backup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad phone. I am just use to Samsung. To me this one doesn't compare. Slower, the picture quality is alright.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too pricey for not many new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have iPhone X, keep using it and wait for the next iPhone. This one isn't worth the pricetag for the upgrade.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but overpriced !!! If the price goes any higher on the next new iphone I won’t be able to forward it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone, Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovce the large screen, but the battery life is lacking, Sometimes with just normal use, I only egt about 6 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has many useful features. Not very user friendly especially if your switching from an Android.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regret “upgrade”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the Max XS. It is not as user friendly as the 6S or 8. I wish I could return my phone for an 8-

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still uncertain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked in to this, previously a Samsung user, and quite frankly can not see the advantage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun stopped after 6 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last as long as they claim. And yes I have the settings correct. Not worth 1000.00.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone with extra $$$$

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy from Iphone 8. Same old phone with some added features of no use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same old phone with extra features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy from Iphone 8. Same old phone with some added features of no use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far, big learning curve.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, hate the lack of ease to transfer items from your old phone. Again big learning curve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker quality needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this phone, was not happy with the quality of speakers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has been disappointing with the numerous problems. One more chance to make me happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for better quality pictures, not sure I’m properly using the camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful phone but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an upgrade and very expensive phone. It’s nice but not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not ready for release!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm normally an Apple fan but definitely not this time! Went from the X to the XS Max and had several issues with my unit! Connectivity issues, blue tint pretty bad, charge gate, etc. Took it back a d exchanged for the Note9 and have had NO issues at all, soooooo glad I switched! That's way to much $ for all the problems!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really liking this new phone. I talked a couple people into buying one too .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She has issues with the video aspect of the device. But overall good phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one of the best phone and I like perfect camera and features.

    I would recommend this to a friend