Customer Ratings & Reviews

This is the best iPhone I’ve had. The battery life is amazing even if I’m on it all day long it’ll still have a big amount of percentage left on it. To me, I feel it chargers pretty quickly and I don’t feel the need to buy the faster charger. Even though it doesn’t come with the small cable for the headphones, it’s only $9 to get another one so I’m not complaining. The size of the screen is also great and the colors are vibrant on it. The camera is amazing as well and it takes great pictures of everything even in low lighting. I myself think it is worth the price. If you’re not picky about the small stuff like the adapter for earphones, or for it to be charged in two seconds, then you’ll love it as much as I do.

I bought this Iphone as a present for my sister who lives in Turkey , I made sure to buy the unlocked version, I clearly remember asking at least 3 or 4 times . Now she cannot manage to use the iphone I bought, I would like refund. Unfortunately I will not be back to Los angeles till January 20 th tho, What would you recommend me to do ? Please help me out with the situation Happy new year

I have to wait and see the battery half life and see if updates will effect its function Like it did my old phone

Very slow even with strong wifi take 4ever to unlock with face ID. Will be returning it back to best buy

Not really a great device it’s too big and the covers out there for it all kinda suck.

Less than a month after purchase. The ear part speaker was dead. And apple had no clue what was wrong with it neither. Ended up getting replaced with replacement phone for it. Had value lost a month after I bought iPhone from best buy and my installment kept going for the phone

I had an 8plus iPhone that came up for an eligible upgrade so decided to get the 10 xs max and I’ve had so many problems since I got the new phone. I am so disappointed! I wish I would have kept my 8plus

Android is better had problems figuring out the way of iPhone

the unlocked version is misleading because my device is still unlocked despite paying in full and getting the factory unlocked version! silly me I bought 2 and the other 1 I sent to the Philippines which is now useless!! avery expensive phone that happens to be useless trash

Had it less than a month and it froze on me 3 times

The screen is bigger and better. The battery last at least an entire day and it's super quick. If you liked the iPhone X then this is the phone for you.

Nothing new I will prefer to keep using my note...

Repeated dropped calls. Never once had problem before. Verizon tested system with no issues found. Issues with internal antenna. Returned phone to store

I'm not an apple fanboy or android fanboy however I will stay away from this phone. The notch is terrible and face unlock was unreliable. Combine that with the fact that it wouldn't charge properly No thanks

Not starting often itunes backup. Sim not supported error message after using it in another iPhone. Second XS MAX with the same issue. Could be a bad batch of phones as it relates to hardware.

I have had nothing but issues with this phone! Would not recommend to purchase. I keep going back in to get things fixed, & they work for about 2 weeks. Had the phone for 3months total.

This phone may be the worse by far from apple. It drops calls in my house more than any other device I have had which is sad. More updates need to be pushed to correct all the errors.

This phone was terrible! When I had LTE I would drop calls, calls would not go through, I would drop calls. The phone would freeze! Looked very nice but didn’t work well.

Phone came with damaged lightning connector, but the Best Buy in Hickory, NC would not take it back even though it was returned in time.

This phone is outstanding. The 6.5 inch HDR OLED display is great, the camera is good, the speed and the performance is fast, the speakers sound good, the battery life is good, and the physical design of the phone is nice, etc. Overall, this phone is exceptional and I would recommend anyone that is in the market for a new phone to purchase this phone.