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Customer Ratings & Reviews

Model:
MT5C2LL/A
SKU:
6009879
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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 3,984 reviews
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 5 is far more better than this latest version. It is extremely expensive and have nothing as worthy to pay such sum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is great but can’t activated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine but for some stupid reason my carrier is saying it’s not unlocked, even though I bought it outright.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, not worth it. Its limited collection. Good product but overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cell service problem - got exchange unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone, but weak reception on cell service. Best Buy exchanged it for another and so far it seems ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so bad like bad it glitches it turns black and ok too of that it takes my Face ID off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not unlocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn’t come unlocked! I traveled all the way to aruba and wasn’t able to use the phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gold = pink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone but the gold backing looks more like Pink, so exchanged it to Space Gray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big, and processor was slow. I would not recommend this phone to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure why you would buy this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story, but had to buy Apple and Apple sucks. Buy a Droid!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story, but had to buy Apple. Apple sucks - buy a Droid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working, volume and screen are acting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 1300dollars and phone is not working. I will be taking the phone back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good camera but not as good as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced,Good camera but not as good as others, would not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't recommend this place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't recommend anybody to come to this place, sale person not helping

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product (As Usual)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the iPhone Xs Max. I have had pretty much every iPhone since the first one. This one by far is the best yet. The screen is amazing. The speed is by far top notch. The quality is pretty much the same as any Apple product. I love the size of the screen. I have to say I had the X too but it seemed to small for me. I’m coming from a 8 Plus and this is perfect. If you can afford it why not upgrade. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So so phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dont like the picture of this phone so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is perfect. nothing new on the price. too much expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good Phone is Sam old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Point to buy this phone Phone is Sam version???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on the phone is insane and the A12 is very fast. I upgraded from the X for the bigger screen and would recommend it to anyone looking for the best phone on the market!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Planning on making the switch to Android?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good. Just good. Not really that much better than the iPhone 7 I upgraded from except for obviously the screen, Camera, stereo speakers and a faster processor. The same “upgrades” that we’ve been getting for a while now. I think it’s time to make the switch at least for me personally. I like what Google is doing with software. There are some cool things here though if you didn’t buy the original X. 1. The screen is super bright 2.The notch although annoying doesn’t get in the way as much as I thought. 3. OLED 4. Animoji’s are a thing I guess? 5. Apples ecosystem. If those 5 things don’t get you excited then don’t buy this phone. It’ll feel new right until you get it out of the box. Afterwards it’s just meh... None of this would be bad if it wasn’t so expensive. If you want to feel like you have a new phone I say wait until next year or just make the switch to Android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Great pictures! Iam sure Ready for a new one!

    I would recommend this to a friend