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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,901 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 7 that I had had for 2 years. I absolutely love this phone!!! My favorite feature is the Qi charger! It makes charging so much easier!! The camera is also AMAZING!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the iPhone XS Max for a few weeks now. I am a medium to heavy user, who uses the phone for a little of everything. I have found no faults and am pleased with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is wonderful. Super easy to transfer all my stuff from old phone. The service from Best Buy store was horrible...zero stars for the store staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is my all time favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were to ask me which iPhone X you should get, I would defiantly recommend the one that I have now, the XS Max! I love the big screen and love to be able to watch movies on it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Biggest Iphone you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like iPhone & big screen. This is it. Only the price is not friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BATTERY LIFE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from my iPhone 7 Plus which had a new battery but still was losing power fast. I can’t use my xs max all day on social media and still have at least 20% by the time I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade and It was soooo easy to buy the phone online and pick it up in store!!! They even help me set the phone up. But I went from a 7plus to a max and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! So far the image quality is great and the phone itself feels prestige. It’s not too big but it’s a bit heavy. If you’re considering an upgrade you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good and big.I would totally recommend this to a friend.This is awesome and it’s totally a 5 star it’s face scanner is also very good and so nobody can open it beside you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that Apple is not as innovative as they used to be, but they still make a solid phone. Overall the performance is great and the form, fit and finish on this phone is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always apple knocked it out of the park with this . If you have owned the previous iPhone X you will see the improvements and if you haven’t you will learn it fast and be impressed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous iPhone was the 6Plus so I was long overdue for an upgrade. I waited specifically for this model and have been impressed with the speed, functionality and improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he doesn’t require a lot of storage so was perfect for his needs. Wasn’t sure if he would like the no home button and he adapted easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and phone. It does what I needed if for. Cheaper than the newer iPhone. I needed a replacement and didn’t want to spend $1300 for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to adjust to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from an iPhone 7 Plus and I was worried about getting adjusted to the new Face ID and no home button. It did not take long at all. Great fast phone and the camera is impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone X when it came out and loved it but wished it was bigger because I always had the biggest iPhone available! This was a dream come true in every way possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The clarity is fantastic. Pictures are wonderful! Hardly ever use my laptop anymore. Has my IPhone 6s for almost 4 years so hoping this phone will do just as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen iPhone. I would recommend if you’re an iOS fan coming from a 6s/ 7 plus or a x user looking for more screen Real estate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice change from samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone! I absolutely love it! It is way more easy to use than I thought it would be. I have always had a Samsung, which I loved as well, but this is a nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Little on the heavy side. It took some getting used to not having the home button but everything else is seamless and works great just like all my other Apple products

    I would recommend this to a friend