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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,901 reviews
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great phone to use. Easy to use and fast processor. Great pictures too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn’t much of an upgrade from the 8 plus. I knew that, and upgraded anyway, and I’d do it again. The screen is very much worth it, with a lot of room. I’m very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy change over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 8plus to XSMax, transition was easy and the screen is was better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, great camera. But very pricey. Great help from associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this review won't matter much. Apple is Apple. What can I say. Best phone I've had so far. Had the note 9. Just used to the swiping to navigate the phone. And superior phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, despite the notch! I wish it had a lower price. I hope the battery life will be better than the previous. models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for the wife. We already have iPhone 7+ and love those. Needless to say she love love loves this one. Only downside is getting use to not having the home button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone Verizon not so sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Phone and was assured if I switched from AT&T to Verizon I would be a happy camper. Not so much !! I had Verizon's international plan and went to Australia for 10 days. No end of trouble with Verizon, their reception, their data plan was useless even though I was paying 10 t0 20 dollars a day for it. Not at all happy with Verizon but Apple's 10S Max is Great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen. Avid Apple user. The phone is an excellent size for aging eyes! Picture quality is good and it’s not the size of a brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought this phone with 512 gigs because I don’t always get reception and have my music and movies downloaded, great quality on graphics, can’t wait to explore the camera

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mini tablet & decent phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it’s big has a solid feel gorgeous & works both as a phone & tablet. The 500gb should hold your entire music collection with Siri making a good deejay & i hear she’ ll be even better in the new iOS. My only complaint is no earphone jack. At the gym & forgot earbuds can’t run next door & buy a cheap set of buds hate apple but still like the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired the old phone and moved to the newer model. Excellent screen display and finally use “no home button”. More storage than ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPhone! I had a IPhone 6 and dropped it into lake. Got a Samsung and cracked screen, and forced me to go back to Apple. Best thing that has happened to me in years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El Paso is a border town so you switch between US and Mexican operators currently. My new iPhone it’s the best choice for me because it does the switch thing faster than android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great camera system. The screen is clear and larger. I was able to get more GB cheaper then the same phone with less GB. Nice promotion at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest IPhone I have owned! I had a 7+ before and wanted the same size screen as I currently have, which made me not buy the X. With the XS Max, the bigger screen is so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning how to use this new iPhone witch is my first iPhone but I’m getting used to pretty quickly and really like it!!! I have for a week!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a previous iPhone X owner but was looking for a screen closer to the previous iPhone 6 & 7 Plus sizes. This display makes it much easier to view apps and other text and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped over from Android and notice a huge different in speed. This phone never slow down over time like an android, but I do miss the customization of an Android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7s. The storage was too low. As an upgrade, I decided to go for this model. The phone is new and it was reasonably priced. It has great storage, and the gold is pretty. The only criticism is that at the top of the screen, there is a rectangular black cutout. Other than that, I’m very happy with my purchase.

    I would recommend this to a friend