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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,901 reviews
  • Rated 4 out of 5 stars

    Good phone but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 5s and enjoyed the speed and memory. It does well for the most part but had issues with some games. Several glitches and ran hot so I just stuck to playing games in the console instead. Everything else works good with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone the weekend before Christmas. So far I like it, however it doesn’t have a button and so it’s going to take some getting used to. The pictures seem great, I just need more practice with swiping and accessing apps. I think I will definitely love it by the time I get used to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phone having both CDMA and GSM capabilities, this phone has become even more valuable. The screen is incredible and the camera takes extremely detailed photos. It’s also much lighter than I imagined, which is great. Add the built on sim and this phone can actually be put on two different carriers or one domestic and one international. With 512GB of storage, I’ve got plenty of space for music, movies, games, and apps; and with iCloud, photos can be uploaded freeing up space for 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I’m so glad I got it. I just wish they weren’t so expensive. I would’ve gotten it sooner if they weren’t so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not the best, but phone is very nice. Price isn't good, but nothing Apple is. Would recommend If you can afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes great pictures, screen is big and bright. Extremely happy with this new phone. Great deal at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera on a smartphone ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very antsy about buying this phone at first. I had gotten the 256gb gold XS Max and wow!! Do I love or! I highly suggest it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a loyal iPhone user, and while this is the first one I had without a home button, I absolutely love it! Only piece of advice I would give is to make sure you learn all the new tricks before finding yourself in line trying to use Apple Pay without the home button and fingerprint recognition. Excellent camera, screen size, resolution, and the features only available to this phone are a lot of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Iphones and this one is no exception to the quality. I love it and the features. The pictures are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife not knowing if she would like it, but she actually likes the bigger screen and colors are amazing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone, what do you expect?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, but my girlfriend raves about it endlessly, which means it's good. Price is stupidly high, but it's an iPhone, what do you expect? Supports fast charging but comes with a 5v 1A charger which is just cheap and lazy on the part of Apple. You can get a USB-C fast charger for another $50 or whatever which I guess when you've plunked down 4 figures for a phone is a splash in the pan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid photographer and is amazed as the camera quality of this phone. Pictures are crystal clear. He is now obsessed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my I7 and really like this one especially the features. It has a lot of options and I really like the cameras quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone GOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of the best phones on the market. I would argue it is the best hands down. All the features are stunning and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is fantastic. However after using it for a little under a year, the battery life was not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd IPhone over the years and I keep coming back to this product I live the ease of use and it’s durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Awesome camera. I thought this phone wold be too big for my small hands. But is it a perfect fit for texting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone for a week now and absolutely love it!!! Had iPhone X prior to this one and this phone is so much bigger and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Big, Fits great in my hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is huge! Fits great in big hands, just make sure to get a good protective case to keep everything safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I've been using it for almost 2 years. No issues. Even the battery is still holding up...

    I would recommend this to a friend