Customer Ratings & Reviews

Skeptical at first about the phone being much better than the previous iPhone, but it has exceeded expectations!

I specifically chose this phone for the screen size! Have a new granddaughter and wanted my videos and pics BIG!

Great IPhone, big size and amazing camera. Works very well replacing my iPhone X

Perfect home for personal and work. It has become my lifeline. I love the huge screen display as well.

I bought this phone for my daughter and she loves it. She said it has the best camera she has seen on a phone.

The screen is awesome. I miss the actual button from my old iPhone though, to me it's kind of annoying swiping around instead of just pushing the button and I actually miss the fingerprint ID too. It's a great phone but I think it will take some getting used to.

Always love buying from Best Buy. They make the upgrade process so easy. Best IPhone ever. Battery lasts forever!

Love my new phone, and I wouldn’t change anything about it. Works well and I don’t have any issues with it.

Love my iPhone XS Max. Very easy to set up. I did experience a problem with the ringer. Even with the speaker column at its max, I could not hear the phone ringing. I went on line and found that other people were having the same problem. The problem had to Due with the new Face ID feature. I had to turn it off and substitute it with the passcode. No problem with the ring speaker after turning off Face ID. Hopefully Apple has an update to correct this clutch.

This is one of Apple's best phones. Bought one for my dad who upgraded from a iPhone 7 Plus.

Great quality phone resolution and phone quality is much better than any other phone. Operates at a high speed.

Great quality phone resolution and phone quality is much better than any other phone. Operates at a high speed.

I’ve had numerous iPhones over the years, and this is one of the best. It’s the first time I’ve gotten the larger model and I’m glad I did. The phone is thin and feels good in your hand. The facial recognition works pretty well, though there are obvious situations where it can’t work (darkness etc). The swipe bar at the bottom of the screen can be annoying in certain apps since it doesn’t go away (just dims). Overall, this is a beautiful, fast phone that delivers

Good phone so far... I am very impressed with speed and functionality as compared to my previous iPhone (7 plus)

Upgraded my grandson to this phone. He loves all the new features and is able to do so much more than before.

I really like the iPhone XS Max. I had an 8 plus so it’s not a huge upgrade but I do like the improvements.

I love the new phone, the photos and video quality are awesome and I love the bigger screen the max offers!

This phone is off the chain the pictures look way better than my old seven plus and the screen is good also

Everything is great. I like the quality of the camera and it was an easy transition from android back to apple.

Purchased for my wife, upgrade from an 8+! Everything about this phone is better!