Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I've ever had. It's so smooth and fluid. I'm coming from a galaxy 9+ I would recommend this phone to anyone looking for a great phone that is fast and just works. Face ID is quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with my iPhone XS max. I really like the face id function. The edge to edge display allows me to watch my Netflix shows on the my phone and leave my iPad mini 4 at home when traveling out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent display and photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display and colors. The photos are great and are excellent even in fading light. This phone is huge which makes it easier on the eyes when reading. The only con is that the notch does bother me a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iPhone I’ve ever owned. Picture quality is fantastic, color is gorgeous, and the the screen/phone size is perfect. Love everything about this phone and have no regrets with purchasing it. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time apple phone owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a android user. How ever I loved that this phone was bigger than my previous Note that I had owned I am still learning how to use it as it is much different but so far seems to be a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my standards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone screams luxury. Hold a great charge, camera is beyond amazing (especially portrait mode), and Face ID is a fabulous new feature that is so convenient and works on all angles of face!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. Good price and a good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take the leap and switch from android to apple and thought it would be difficult. I must say I dont know what took me so long. Apple is so much easier to navigate than android. I LOVE MY NEW PHONE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Camera is da bomb. Only thing I don’t love is not having an earphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very happy with this iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with this iPhone - Great for when you’re sitting around waiting for others and you want to play a game or watch a movie And it was easy to pick it up at Best Buy over the sprint store or Apple store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same as all other iphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a 7 plus to this and honestly I don’t notice a difference. Just a little faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size phone, great quality camera and screen display, durable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pictures. Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is much better than the older phones. However There are some features I wish they wouldn’t have removed like being able to turn over the camera from the front to rear camera while recording videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The no button feature had to get used to and the up swipe to bring back the open screens wasn’t easy Love the camera and large screen Playing music is great Need to have a feature to block unwanted emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgraded version

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Didn’t think I needed a replacement but I dropped it in the water and now this one is way better than my iPhone 6 they died of asphyxiation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Phone!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a loyal Samsung customer when it comes to phones. However, this time, I went the Apple route and am glad I did. Excellent capabilities and syncs well with my other Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it is worth the $1250 price tag but it is a solid phone. I just hope I don’t drop it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat iPhone so far and since Best Buy had a good deal in it I decided to splurge. Although I do regret trading in My iPhone 6plus.. I only got 85 for it and I could have gone to apple store and gotten $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me did an outstanding job and of course the product is great! I would definitely go back to Best Buy for more electronics and other items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android fanboy here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, had Iphone in 08, again in 2015- always went to android due to ability to do stuff. Apple hardware is great, be awesome if I could run android...anyway went this route for the apple watch. The iPhone flexibility is better than in 15, only major gripes are the alarm clock! be nice to start out soft then slowly increase volume. one other is the keyboard. why on earth can't apple put the number keys right on the main keypad

    I would recommend this to a friend