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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 7,901 reviews
  • Rated 5 out of 5 stars

    Love this phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say best I have ever had. It took me a while to get used to the whole facial thing, but once I did, I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Accelerates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS max is an excellent phone to upgrade to and I would recommend it to anyone. & the gold is such a pretty color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cell phone. This phone plays movies perfectly. I bought the 512 GB. I can store a lot of movies on this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Upgrade but VERY expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new iPhone XS Max because my old phone unfortunately took one too many beatings and died. I am very happy with the performance and new features of the XS Max, however the price in my opinion is unjustified. I cannot see, feel or experience anything with this new phone that would justify its price. I should have thought it through and bought the lesser expensive XS model. Even it is too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone. I had an iPhone for 5 years switched to a Samsung and I’m now back to an iphone. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love taking photos on this, it’s another great product from Apple. Staff at Best Buy are the best, along with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone xs max!!!....I wouldn't get anything else but an iphone. It's very easy to use and so pretty to look at!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone; quick & easy to upgrade thru Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already knew the iPhone XS Max is a great phone but I was surprised how quick and easy it was to do the upgrade at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the iPhone XS max. The battery life is amazing, the camera is unreal, & the screen and graphics are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, is my favorite store to buy cell phones, since it has the fastest way to offer new and recent equipment on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOVE THE PHONE HATE THE COLOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PHONE, IT HAS SO MANY NEAT FEATURES TO IT AND THE SCREEN IS PHENOMENAL. ONLY PART I HATE IS THE COLOR, THEY ACCIDENTALLY GAVE ME GOLD. I WOULD HAVE PUT UP A FUSS BUT ITS IN A CASE ANYWAYS. JUST MISS THE SPACE GRAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products and I love this phone. I still have it and it still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone and upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products never seem to disappoint, this upgrade is great and love the design. really liking the gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple phones I do almost everything on my phone now to bill pay, and everyday info, a walking computer in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤❤❤

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of switching to the iPhone after having an Android for a few years and I'm glad I made the switch...perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not latest model but everything is great. Why you should have a latest model with more money?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall, definitely my favorite I’ve ever owned. Seems almost indestructible and never fails me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cried to get did reviews and checked every where to buy straight out and warranty on phone great customer Sevice also thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an apple fanatic. Phone is great and very stylish. Again, apple made another excellent iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an apple fanatic. Phone is great and very stylish. Again, apple made another excellent iphone.

    I would recommend this to a friend