Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great camera for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very sleek and has many features. The camera is really good for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Max

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone. Long battery life. Great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos. Not too big. Great screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Screen size is great. Camera is amazing. Love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far. Definitely recommend. Great battery life, camera, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Samsung Galaxy S7. Didn’t like the feel of the new Galaxies so I thought I would give this a try and I’m glad I did! Love the True Tone display (even though it’s made by Samsung). The operating system is smooth and very intuitive. Had 14 days to ‘trial’ the phone and honestly it’s NOT going back! Size is perfect for my large hands. Not an Apple fan but have to give credit on this iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All things iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest edition to the iPhone family does not disappoint. I have always upgraded when the time was right and I love the full screen display. I actually don’t miss the home button and I love the recognition of Face ID even when I’m in the dark and sorta look nothing like before (lol). I would only trade in my phone to upgrade to the latest but I also cannot see that happening anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen fast response . Best iPhone ever. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is fast and holds it's charge a lot longer than older Iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone I love the big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever I love the big screen the way you can jump from app to app is so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone with tons of storage. I love the edge to edge display and the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome!! I have had no issues as of yet, I love the camera and Face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but a little too big. Faster process a bit pricey but nice pics and faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, battery, and facial recognition. Works well with Apple Watch also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife's iPhone 7 for a XS max and it was a hit. I went from zero to a hero. She has always had iPhone but especially loved this one because of the full screen size and facial recognition. This not earth shattering stuff but sure does make the phone easier and easier to use and we love conveniences of technology. Once you have one of these large phones you will never go back. LOL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best iPhone yet. Very powerful great built in speakers and longer battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time getting used to the fact there is no home button anymore, but now I don’t even notice. The picture quality is amazing. The edge to edge display blows my mind. The battery life has also gotten much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Great features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my wife and I. Super quick and awesome screen. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! The camera is awesome. Easy to use and battery life is wonderful.

    I would recommend this to a friend