Customer Ratings & Reviews

Just an ok phone in my opinion it is just a fancier faster iPhone 7plus which is what I upgraded from! The screen is bigger yea but when ur watching videos u can’t even use all of the screen it suddenly turns into a iPhone 7plus with big dark blank spaces on ur screen where the 7 plus fingerprint scanner and bezels once was! I have been a long time Apple user and usually upgrade every single year to new devices and have still been with the watches but this is the first time I’ve went to upgrade phones in a long time! Why may u ask? Bc Apple just hasn’t impressed me as of late and I have returned both this phone and the series 4 Apple Watch both only a few days after buying them both! There just not worth it and I’m tired of giving Apple my money every year for devices that just aren’t that big of upgrades frankly! Somewhere along the line Apple has went from being a bright innovative company to a company that just focuses on how they can charge u more and more for basically the same devices year after year! Don’t get me wrong Apple is a good brand and they make good products, they just don’t have much innovation nowadays and they are too focused on trying to figure out ways to charge people more, I think one day they may finally wake up and get back to what made them great again and then I will switch back probably but for now I’m officially jumping to team Samsung bc that’s where the innovations at right now!

I resisted the larger phones until this purchase. Now I'm never going back. The "standard" sizes seem so tiny and more difficult to use now. The X model has lived up to the hype. The screen is shockingly clear and the workflow is smooth. iOS is still light years ahead of Android when it comes to user experience.

I had the 10 and loved it but wanted a bigger screen. This newer Max model is exactly what I was looking for. Some say it was a waste of money for the extra few inches but to me it means a lot when traveling and I do not want to take my ipad around. I can watch movies easier and don't have to look at a small screen.

For a while I was under decided if I should of upgraded my previous phone to the new iPhone XS Max since I had the 7plus for almost 2 half years I was spected if I would like the no home button but I decided to go for it and it’s almost 2 weeks and love it only thing I didn’t like is the price for a phone

Anyone that was used to using the iPhone pluses and upgrade to the X I’m sure felt the same way I did yes that screen may have been bigger but the physical size of the phone took a little getting used to but with the XS max it has the plus size feel of course but with all the best of the X I love my XS MAX!!

I was a bit hesitant to move from my I phone 7 plus, but was forced to after a software update. This phone has an amazing camera but I really miss the home button

Lets just say im in love! I recently purchused I Phone XS Max! I was kind of nervous about switching I loved my Galaxy S8+ Or let me just samsung period. But decided to try someching new and switch to I phone the only thing that Took time to get use to not having a home button. The camera is Great

There’s not much to say about the iPhone XS Max. It’s size the same as my last plus phone but the extra screen room is GREAT. It took a bit to get used to the lack of home button but it’s not very difficult to get used to. If you are wondering if you should upgrade to this device just go for it.

I’m coming from an iPhone 8 Plus. So far I’m very pleased. The screen size is amazing and the no home button deal is very easy to get used to. My only worry was the all glass design, but cases up with a screen protector i feel much safer.

Traded in an iPhone 7 Plus and got the iPhone XS Max. Was worried about not having a home button and knew it would take time to get used to and figure out, but it was a lot easier and now I feel even quicker to navigate. Also got a great buyback program through sprint and Best Buy! Great purchase!!

This phone has an amazing camera and is super fast. Having a little problem with some things on top portion of screen not wanting to recognize when I touch it.

I was a little anxious about purchasing the iphoneX after hearing that some people weren't happy that the home button went away. I wasn't sure that I would like to swipe every time I maneuver around my phone but it is no problem at all! It was a quick adjustment and I am glad that I upgraded!

As we all know older models get obsolete and ultimately cause accelerated battery drainage due to manufacturer's software updates which older models cant support. So this was no exception and was a required purchase. Everything works great now. Battery life is sustaining itself.

The ATT rep in store was very helpful — was really glad she walked me through transferring my old phones contents to new phone. I went from a 12 GB 6 iPhone to this one and I’m thrilled with not getting my email cut off because I ran out of data space!! The camera takes great photos!!

Overall quality of the phone seems to be fine after a couple weeks of use. Have problems with phone and Verizon Wireless network. Compare to my iPhone 6S I have more dropped calls, problems with iMessage and some settings not working as defined under setting setup. Have been told upcoming updats show solve problems. Battery life seems to be much better than older models, If it wasn't for battery issues on my iphone 6S I would have waiting longer before replacing.

my 1st iphone and i am getting between 1 and 3 days of battery life. pictures look good. a little more time to get use to everything but a good first iphone

My iPhone 6 Plus stopped working and I was forced to buy a new phone. After looking at the XS Max, I was hooked with the OLED screen and better camera. I recently went on vacation and the photos and videos this iPhone took were amazing. The only reason I’m giving 4 stars is the obscene price Apple charges. I spread out the payments but paying over $1200 is ridiculous. I’m forging the $199 AppleCare and just bought a Speck case and Zagg screen protector instead.

I'm personally an HTC or Google guy myself but my wife is an Apple girl and was in dire need of replacing her relic of an Apple 5S. She was going back and forth between the XS and the XS Max. She is very happy she went with the Max. The text is considerably larger when reading websites or ebooks.

Upgraded from iphone 7 to iphone XS Max! First time I had a larger sized phone and I love it! I love the face id feature because it opens up my apps quickly! The fingerprint feature in the iphone 7 would get finicky and not work at times. Beautiful resolution and great features!

I switched from android to apple and this phone has a great camera, pretty easy to navigate through. Battery last a while dont have to keep charging it.