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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,901 reviews
  • Rated 5 out of 5 stars

    New tech is fine as heck, like me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So new phone is going well...had it since October and so far the face recognition didn't work 5 times. No biggie just enter the code. I am on my phone a lot is an understatement... So 5 time is nothing! Other than that the phone takes AMAZING pics!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had Samsung smart phones before the IPhone. I never liked iPhones because they were so “cliche”; I’m glad I finally made the switch. This was the best phone I have ever owned, and it is very reliable. Amazing camera as well! I’ve only had nothing but problems with Samsung phones, and I was more than fed up with all the problems. I finally made the switch to IPhone last year, and I couldn’t be happier. The IPhone XS Max was the best purchase I have ever made. Thank you Apple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, Camera is very sharp and clear, of course it’s large screen is a plus, but is it worth the price? I don’t know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone. Kind of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. The screen is very, very clear and it’s just and amazing display. The only problem is it is very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st ever iphone. Switched over from using Samsung phones for the last 8 years. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from 7plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 7plus and I really like this phone so far. The Animoji and Memoji is very cool when using it in FaceTime and for iMessage. The Face ID works 99.99999% of the time and I like that it will only preview the message when I look at the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, but Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and it is a step up from the 8+ with the very quick face recognition. Only draw back is the price of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the updates version of the iPhone in hopes that the screen would be larger and therefore easier to see. I’m not getting any younger and appreciate the larger size. However upon having the phone for awhile now I have discovered that most of the content you view doesn’t stretch across the entire screen. This can be quite aggravating. Other than that the phone is great. If I had to do it over again I would’ve just got the regular sized phone and saved money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a watch for daughter and one for myself. Had a 7 plus. No longer have problem with space and has a great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend the money on this new phone but after getting it I am happy I did. Great improvements. Only thing I didn’t love was getting used to not having a home button. But I have gotten used to it and having edge to edge screen is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone XS Max 64GB - Space Gray (Verizon). I really love my phone, never laggs, can always multitasking is easy when using different apps, I enjoy gaming on it, the space is great have tons of games & apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for old iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed/upgraded our iphones to these new one and it’s all good. Thought being on push button and transitioning to without a push button will make it difficult but it’s actually a lot better and even faster! Glad we did upgrade our phones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen and there is no beating the camera quality. But for the price, they could have included a fast charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 and I could not be more happy with the switch. This phone just feels more premium, and the space gray option looks so elegant. Could not be more content with the MAX version because of how big the screen is! Definitely a buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Galaxy S9+ to an iPhone XS Max and this has been no problem getting used to. I switch back and forth between iOS and Android every few years. The hardest part was transferring everything to iPhone. Other than that no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone....beautifully built!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone XS Max has is quite possibly the best phone I have ever held. Though Apple may seem to lack behind in some areas of newer phone development as a whole the product Apple puts out is perfect. These phones last a long time for a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade from our old iPhones. These did not disappoint! With the wireless charging feature, it comes in handy when cord are not an option. Camera is a huge upgrade from our old phones and the better quality id very noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade from our old iPhones. These did not disappoint! With the wireless charging feature, it comes in handy when cord are not an option. Camera is a huge upgrade from our old phones and the better quality id very noticeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone comes with so much storage! Still getting used to using it but it has a great camera for both front and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone lives up to expectations, the display is beautiful and battery life is amazing! I have listened to music/ watched YouTube for most of the day and the battery life kept going. The gold color also has a beautiful gold/rose gold shift to it.

    I would recommend this to a friend