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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,901 reviews
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone XS Max a day before going on a cruise in Europe. Photos look awesome. I am very happy with the phone and speedy functionality. I don't think I will ever fill up its 512GB storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my pops and well he’s learning to get used to an iPhone. This is his first apple product so it’ll take him some getting used to but so far he’s gotten the hang of it and he loves the picture quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great on this phone. The battery lasts a long time but the phone freezes up a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect larger-sized iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 7 Plus, I was skeptical about purchasing this phone simply because of the notch and lack of Touch ID support. However, after using the product for a few months, all of those worries are gone and I could not be more pleased with this device. Face ID is incredibly responsive and according to Apple much more secure than Touch ID. In addition, the notch it something that you rarely notice and even when you notice it it's just part of the design - it doesn't interfere with the UI as I originally anticipated. If you love big iPhones, this is the phone to get. The iPhone 8 Plus can't hold a candle to the XS Max (coming from someone who owned a 7 Plus for a few years). The screen is much better, as is Face ID. Nice work, Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the face ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, and surprised at how well the Face ID works. Only downside is the exorbitant price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only have had product for a couple of weeks. Great camera. Love the big, clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen and the ease of use of iOS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after using a iPhone X and a Samsung note 9 for a few weeks each and I’m very satisfied with the phone. The battery life is better than any device I ever used lasting all day and some the next with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XSMax 512GB is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XSMax 512GB is awesome. It works great as a phone and the camera is great! Our daughter was beyond excited to receive this for her birthday gift from us. It is a great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved battery life over the other X models. I can use this phone about 50% more than my previous iPhone 7. Max is big but it is not unmanageable. The sound quality of the speakers is on par with the iPad pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Max plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my iPhone Max Plus a few months ago still finding out new things abt it. Thus far I like it still nervous abt a few things though being that it cost a lot more then I think its worth but other then that its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a lifelong Android user and am coming from a Pixel2 XL which I always liked. After much debate and research, I switched to apple and I am loving it so far. It's been easy to learn and reliable. Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a thing of beauty that is worth appreciating based on its aesthetics alone. Its sleek, nearly all-screen appearance looks elegant and helped set new design standards for iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X’s Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my phone about a week ago. I previously had a 8 plus with 256 gb and now I have 512 which is wonderful more storage space. The feel of the phone is smooth and sleek. I love the Face ID for better security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a great improvement over the 8 plus I had. Face ID work pretty great, and no lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger, faster and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Material quality of stainless steel with glass and a 7nm processor, if you’re on the fence but have the money it’s worth the purchase just from reliable usage alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good pic quality . Better than snap chat pictures. It is fast on opening up if there’s light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter, and she loves it. She likes the bigger screen. It has a great resolution, and she likes all the new features! Overall it's a good looking phone and handles well. I think it's pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He needed a MacBook for school and gave the excuse that he had to have an iPhone...apparently, his Pixel 4 wouldn't cut it. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone by far love the space gray color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate apple’s products and the ease I have just using my iPhone XS Max or my iPad Pro both devices are great use at least for me both are space gray/Black and they look amazing in the black color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Xs Max! Fast! Loving the facial recognition! Went from a 6 to this...it’s like night and day! Great battery life and volumes are much louder. Don’t forget to get a lightning adapter for headphones

    I would recommend this to a friend