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Customer Ratings & Reviews

Model:
MT5A2LL/A
SKU:
6009656
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 7,901 reviews
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 6s has a few issues recently and I decided to upgrade my iPhone. I chased XS max simply because it has such a smooth looking and performs well. No regrets although it is a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple really upped their game with the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself functions much like previous versions with just a few changes that might take a short time to get used too. The new camera, however is a game changer! The pictures are so vibrant!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple update the the X and has a bigger screen. Great vivid screen better than the last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an upgrade from my iPhone 6. The speed and functionality is second to none. Thoroughly recommend this piece of machine for anyone seeking not only a device to talk, but a pocket-size computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my iPhone 7 met an untimely demise, I was forced to wait quite a while to be able to upgrade. The iPhone XS Max has been awesome and I absolutely love all the new features!! The camera works awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone but a little bit too heavy. The buttons on the sides are very sensitive and need to be offset a little. I am constantly taking screen shots on accident when locking the phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and the clarity of my photos. However, I miss the home button on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Xs and loved the size. But the deal on this Xs Max was too good to pass up. And with every other Apple products, things just work. No problem thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes this is a gorgeous iPhone! I upgraded from iPhone 7 to this Max. Beautiful screen, easy to learn nuances of this one compared to iPhone 7. Photographs are crispy clear with outstanding color. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iphone Xs max for my daughter for an early Christmas gift and let's say she enjoys it alot. The one thing i enjoy is that now she touches her own phone instead of mine because of the screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPhone 6splus. New iPhone XsMax feels like security is better, camera definitely better! Much easier to integrate with other apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t feel like paying over $1000 for an iPhone, this particular model is a good alternative. The only aggravation is trying to find a case with a screen protector. For some reason, there are very few at Best Buy. The only other aggravation is trying to use the iPhone X without a home button. This was a great by during July if you get a 24 month payment plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this phone for five months. It is easy to use, display is clear and no problems with use. I had a slight learning curve with the new features but have had a good experience overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new so battery life and speed exceeds the old phone . So far so good . Looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is amazing it captures everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had the iPhone 6 still and was telling me about the upgraded 3 cameras. Once I got the phone I was glad I did. It was a good buy and worth every penny. Best buy is awesome and so is apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for the price. Sturdy and clear so you can still see the beautiful phone. Highly recommend the max over the regular size. Normal I don’t buy the plus phones but I am so glad I did this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Only cons I’ve had is that once in a while my camera has this glitch where it blurs out everything and try’s to refocus but can’t, only fix is to restart my phone. And then sometimes when my screen is black, I can’t get my phone to wake up, even when I use the power button. It’s happened mainly after I’ve done the latest two updates but still, what If it never comes back on again?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the iPhone XS MAX and I love it. Took a day or two to get used to not having a home button but once you get the swipe down pat then it’s a whole lot easier to do everything. The screen is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up from an iPhone 7 and had to get used to some of the newer iPhone features especially not having a home button but it hasn’t been an issue. I really like the bigger screen and gold look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from having droids for years and thought it might take me a bit to get used to the iPhone - easy peasy lemon squeezy! Love it, the camera, the unlikely possibility of any viruses - great phone!

    I would recommend this to a friend