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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 7,901 reviews
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very good quality the screen looks excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone with an exceptional camera that looks great in any light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Good Phone With A Great Camera but EXPENSIVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Note 9 to the XS Max because of a recent hearing aid purchase that would work better with an iPhone. The Note 9 was a better phone for a much better price. Where the XS Max beats it is with the camera. Much better pictures and more options. There also seem to be more android apps with no charge than iPhone. I also have tried every free iPhone app to stream to LG and Samsung TV's and "it ain't happening". The phone has a nice screen but I also think the note 9's curved screen has it beat. I'm not sure if I'd buy it again but it will do, as I tend to keep a phone a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is a big screen no home button that is good full screen phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleak looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded phone iPhone X to this one due to the bigger screen, I’m a satisfy buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great price. Looks great and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone. Its amazing the difference betweend the 6s that i had to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone forever no one like this iPhone X was amazing but xmas is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very easy to adjust to and has a very clear focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. It is very lightweight and love the quality of the pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No home button is different at first. Bring the headphone jack back. Cumbersome to have the extra piece to plug in headphones and you need a splitter type of you want to charge your phone and plug your headphones in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, excellent camera, dazzling,crisp video/photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this phone! Great color, great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone live

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone fits my hands perfectly very good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Iphone yet. Price isnt so much so. Apple keeps getting more expensive...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone with good camera.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera... Quality that you expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slight updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like any other iPhone. You have a couple of upgrades each year. None that are super spectacular but if you’re an Apple fan, you’ll love this phone. I like it myself but then again I’m not looking for all the fancy stuff. Just needed a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my iPhone X in for the XS Max because I missed the size of my 7+. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPhone. Pricey but not Best Buy controlled. Love the face recognition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone so far !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my iphone6plus to the iPhone Xmas . Best iPhone ,worth the money

    I would recommend this to a friend